Resource Manager Position Available In Pasquotank, North Carolina

Resource Manager 3.5 3.5 out of 5 stars Elizabeth City, NC 27909 • Hybrid work

Position Title:

Food Resource Manager Position type: Full time

Schedule:

Weekday shifts / M – F (some evening and weekend on-call hours may be necessary) Pay /

Salary:

$52,000 annual + benefits• Reports to:

Director of Operations Supervisory Responsibilities:

There are no direct supervisory responsibilities related to this position

Minimum Qualifications:

Bachelor’s Degree in a related field or extensive applicable experience in food industry, agricultural resourcing, marketing, and/or account sales. Minimum 3-4 years of agricultural sourcing experience preferred. Background in food safety/product handling preferred. Demonstrated independent judgment, critical thinking, and analysis. Proficiency in Microsoft Office Suite required; advanced experience in Excel preferred. Excellent communication and interpersonal skills. Valid state-issued Driver’s License with a safe driving history for the past three years. Ability to travel locally and occasionally for conferences.

Essential Requirements:

Must be a self-starter possessing the ability to work and as a team member when required Must demonstrate willingness to pursue professional development opportunities Must interact professionally with the public Must have excellent written and verbal communication skills Must have experience using Microsoft applications including Excel, Word, and Outlook, and able to work in a Microsoft 365 environment Must be able to navigate database entry and word processing tasks with accuracy and efficiency Must authorize a North Carolina Criminal Record Check and Motor Vehicle Report Must adhere to Food Bank of the

Albemarle’s Drug and Alcohol Policy General Description:

The Food Resource Manager (FRM) is directly responsible for development and retention of food donation accounts with community partners, stores, manufacturers, farmers, and product brokers. The Food Resource Manager makes routine donor contacts, including timely follow-up and resolution related to inactive and/or challenging donors. The FRM works closely with other departments to ensure that the Food Bank maintains a diverse inventory of program-appropriate products for distribution to partner agencies, Mobile Food Pantry programs, youth and senior food programs. The FRM monitors various food procurement budgets including those related to produce acquisition and related freight costs, SAM, Backpack, and Farm to Food Bank (F2FB) programs. The FRM also establishes and applies metrics for measuring success. Responsibilities include but are not limited to:

Donor Cultivation and Relationship Management:

Manage the development and retention of existing food donors with the goal of receiving more pounds per donation and more regular contributions. Research, identify and build relationships with potential new donors, including local/regional retailers, distributors, and growers along with other Food Banks. Strengthen relationships with existing produce donors at local, regional, and national levels Conduct regular, relationship-enhancing visits to local donor sites. Develop and distribute materials for educating donors about the Food Bank. Communicate donor benefits, such as farm tax credits, where appropriate. Develop and maintain a donor recognition program to include recognition certificates and thank you letters. Visit regional Food Banks as appropriate. Develop relationships with BIPOC agricultural producers, donors, processors, and distributors at all levels of the Feeding America Network. Execute the Farm to Food Bank program utilizing local and national produce sources. Coordinate the receipt of MARC product with the Director of Operations Manage the produce acquisition budget Work with Development department to coordinate public recognition for major donor support

Logistics and Inventory Management:

Collaborate with Operations staff for efficient logistics related to transportation and donation handling. Identify and respond to emerging produce trends. Implement produce sourcing strategy. Share surplus produce with other food banks. Collaborate with Operations and Agency Engagement teams to ensure equitable rescue product distribution. Monitor product available on Feeding America’s Choice System and bid on appropriate loads. Serve as primary point of contact on issues and trends related to food acquisition and food industry trends as a whole. Ensure visibility and provide recommendations to management staff of issues requiring focused attention. Manage all food drive inquiries received at the Food Bank. Collaborate with the Development department to publicly promote individual food drives as needed. Work with the Operations Director to manage the logistics of food drive efforts. Establish and regularly monitor annual goals for the various channels of product the Food Bank receives. Focus efforts on areas needing attention. Work with Transportation Lead and Warehouse Manager to ensure timely, cost-effective, and efficient delivery/pickup of incoming food. Ensure donor-established “out by” dates are accurately and consistently communicated to Operations staff and verify compliance. Identify, track, and manage all inbound loads that will incur freight charges. Work with the Programs Department to identify and enlist agencies to facilitate direct pickup of products from select donors. Accompany agencies on PDP-related donor visits as appropriate. Facilitate regular meetings with Warehouse, Agency Engagement, Health & Nutrition and Finance teams to discuss product flow and potential program-related needs. Assist in promoting select products’ distribution (non-menu items, produce, specials, slow movers, etc.). Participate in food sourcing projects at the national level with Feeding America Represent the FBA with appropriate food and business-related organizations and committees

Safety and Compliance:

Ensure safety and sanitation compliance with Feeding America, AIB, and Food Bank of the Albemarle guidelines as it relates to Good Manufacturing Practices Attend food safety classes and maintain certifications (ServSafe, HACCP) Complete Certified in Food Resources training through Feeding America Receive and disseminate product recall notices Participate as a leading member of the Food Safety and the Food Security committees

Reporting and Training:

Provide monthly status reports on donor activity Provide training to staff, volunteers, and partners as needed Participate in fundraising events

Miscellaneous:

Participate in staff training, meetings, and events Other related duties assigned to support organizational goals and requirements Physical Requirements This position is an in-person, on-site position and is not eligible for remote or hybrid telecommuting options Prolonged periods of sitting at a desk, writing, and working on a computer Must be able to lift up to 40 pounds at times Prolonged standing, walking, and moving may be required depending on site requirements. Prolonged periods of driving or sitting in a vehicle while traveling to partner, donor and vendor sites. Must be able to walk on uneven ground, fields, and unpaved areas. Must be able to stop, bend, kneel, crouch, reach and twist Travel Some travel may be required to attend industry conferences and training pertinent to this position. Local travel throughout the area of responsibility will be required to ensure proper stewardship to communities and partner agencies •Benefits will accrue in accordance with the Food Bank of the Albemarle Personnel Policies The Food Bank of the Albemarle’s relationship with the community, from food donors to volunteers, is one of high visibility and all staff must exercise diplomacy and maintain a friendly and professional demeanor when interacting with various clients, suppliers, and volunteers. This description is not intended to be an exhaustive list of all responsibilities, duties or skills required of personnel. Rather, they are general in nature and to be clarified upon request. The Food Bank reserves the right to update this Job Description at any time. In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. The Food Bank of the Albemarle is an Equal Opportunity Employer.

Job Type:

Full-time Pay:

$52,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift People with a criminal record are encouraged to apply

Work Location:

In person