Safety And Risk Associate – Clevelander – South Beach Position Available In Miami-Dade, Florida

Safety And Risk Associate – Clevelander – South Beach 3.9 3.9 out of 5 stars 1020 Ocean Drive, Miami Beach, FL 33139

SUMMARY:

Responsible for the safeguarding of hotel property, assets, guests, patrons, and team members.

DUTIES AND RESPONSIBILITIES

Patrol hotel property to ensure the safety of guests, patrons, and Team Members and to protect all hotel assets Assist sick and injured guest, patrons, and Team Members Delivers an enthusiastic, professional greeting to guests upon arrival and departure Ensures area around entrances is clean, safe, and secure Builds relationships with patrons that add to the guest experience Maintains and ensures compliance with all policies and procedures Investigates all guests and staff complaints and observations To serve as a link between the rest of the management team and the staff Makes unannounced spot checks on staff performance at varying times and days Reports and notify management with regards to incidents involving guests or patrons

QUALIFICATIONS

High school or equivalent education preferred Minimum of one-year security-related background required Licenses or Certificates- Ability to obtain and/or maintain any government required licenses certificates or permits Minimum of two years’ experience within customer service Good oral and written communication skills Ability to work in a team environment Ability to verbally communicate and take direction Ability to multi-task in high volume and fast-paced work environment Ability to remain calm in high-stress situations Ability to operate a handheld two-way radio Strong attention to detail required

Working Conditions:

Work is mostly performed outdoors and requires various shifts and weekend hours. As well as physical patrols of all JHR properties