Security Guard/Residential Aide (F-02) Position Available In New York, New York

Security Guard/Residential Aide (F-02) Urban Upbound New York, NY Job Details Full-time $18.68 – $20.19 an hour 6 hours ago Benefits Health insurance Paid time off On-the-job training Qualifications Bilingual French Spanish HIPAA High school diploma or GED Guard Card 2 years Group home experience Communication skills Entry level

Full Job Description Job Title:

Asylum Shelter Residential Aide Location:

NYC, Bronx, Queens, Brooklyn, Manhattan Schedule:

Flexible (Evenings, Weekends & Holidays may be required) Reports to: Shift Supervisor Join a Mission-Driven Team Focused on Safety, Security & Support Step into a role that makes a difference every day. As a Residential Aide at our Asylum Shelter, you will help create a secure and supportive environment for asylum seekers during a critical time in their lives. This is more than just a job—it’s an opportunity to provide peace of mind, structure, and compassion. What You’ll Do Maintain a constant and watchful presence in living units, dormitories, and facility grounds to ensure a safe and respectful space for all residents. Enforce shelter safety policies with professionalism and empathy while upholding operational standards. Document daily activity logs, resident behavior, and engagement with accuracy and confidentiality. Conduct regular security rounds, monitor surveillance systems, and inspect incoming items to prevent safety threats. Support residents with dignity—answering questions, addressing concerns, and helping resolve conflicts. Collaborate with onsite security and staff to address urgent issues and uphold a peaceful environment. Prepare and clean resident spaces during transitions, ensuring belongings are handled respectfully and tagged properly. Respond quickly and appropriately to emergency situations or safety hazards. What We’re Looking For Valid NYS Security Guard License Must have completed both the 8-hour pre-assignment and 16-hour on-the-job training . F-02 Certificate of Fitness (Fire Guard) required (or ability to obtain immediately). High School Diploma or GED. Clear communication skills—both written and verbal. Ability to remain calm under pressure and think quickly in crisis situations. Previous experience in a shelter, group home, or residential care facility preferred. Ability to maintain professional boundaries and follow privacy regulations (HIPAA knowledge is a plus). Flexibility with scheduling and a commitment to teamwork. Bilingual (Spanish, French, Creole or other languages) preferred

Job Type:

Full-time Pay:

$18.68 – $20.19 per hour Expected hours: 40 per week

Benefits:

Health insurance Paid time off

Schedule:

8 hour shift

Work Location:

In person