Supervisory Security Officer In Charge – Rover Based Security (West Mifflin) Position Available In Allegheny, Pennsylvania

Supervisory Security Officer In Charge – Rover Based Security (West Mifflin) OPS Security Group

LLC – 3.5

West Mifflin, PA Job Details Full-time Estimated:

$45.1K – $74.6K a year 1 day ago Benefits On-the-job training Qualifications Management Customer service ADP Mid-level Microsoft Office Supervising experience Guard Card Security Computer skills Associate’s degree Leadership 2 years Communication skills AED Certification Time management

Full Job Description Schedule:

Monday to Friday 4PM-12AM The Supervisory Security Officer in Charge (SS-OIC) at our West Mifflin, PA location, is a front-line supervisor responsible for leading and supporting physical security officer teams in a dynamic and fast-paced environment. The SS-OIC ensures adherence to Standard Operating Procedures (SOPs), policies, and practices, and plays a crucial role in maintaining and enhancing site security operations. This role involves managing teams and schedules, coaching/training, and delivering high-end customer service. The SS-OIC must ensure the protection of people, information, and property. SS-OICs represent the front line of our security services and may work in various settings, including medical centers, government facilities, hospitality venues, and public events.

Essential Functions:

Deliver high-end customer service Ensure team adherence to SOPs, policies, and practices Update Client Relations Manager on best practices and SOP changes Perform PSO duties Manage teams of PSOs Manage schedules and approve payroll Complete and review daily logs and incident reports Conduct on-the-job training Build and maintain professional rapport with clients, guests, and coworkers Perform other related duties as assigned Skills /

Qualifications:

Associate’s Degree or equivalent credits Two years of face-to-face customer service experience Two years of supervisory/management experience Experience in security, military, or law enforcement training Moderate computer skills (Email, Microsoft Office, Scheduling Systems, ADP) Excellent written and oral communication skills Proficient time management and leadership skills Reliable transportation Excellent de-escalation skills Extensive use of force knowledge Proactive problem-solving skills Ability to obtain state-required security officer license and certifications (OCAT, PATH, PPBT) Ability to pass a comprehensive background investigation, urinalysis screening, and OPS training requirements Physical Requirements /

Working Conditions:

Ability to work under stress/pressure Ability to lift 25 lbs Ability to wear a uniform This role embodies the virtues of People First, Servant Leadership, Accountability, Diligence, and Integrity. Licenses & Certifications Preferred CPR/AED Certified New Hire Orientation Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.