Surveillance Agent Position Available In East Baton Rouge, Louisiana

Surveillance Agent Belle of Baton Rouge – 2.5

Baton Rouge, LA Job Details Estimated:

$30.4K – $34.3K a year 1 day ago Benefits Tuition reimbursement Paid time off 401(k) matching Qualifications High school diploma or GED Surveillance Communication skills Entry level Full Job Description Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company. Looking For Perks? We’ve got you covered! Top industry pay Tuition Reimbursement 401k with company match Comprehensive health packages Paid Time Off Surveillance Agent A Surveillance Agent protects casino assets via CCTV, in accordance with IRGC regulations and internal controls. In addition to providing outstanding guest service to internal and external guests.

ESSENTIAL FUNCTIONS

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Observe all guest and team member activities in all monitored areas, including, but not limited to, casino floor, cage, count room, restaurants, and back of house common areas. Monitor activity for criminal activity, violation of Iowa Racing and Gaming Commission regulations, and/or violation of company policies and procedures. Appropriately record activities and report observations to company and Iowa Racing and Gaming Commission officials. Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information. Track and complete all government reporting. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Perform other duties as assigned or reasonably requested by any member of management.

QUALIFICATIONS A

high school diploma or GED equivalent is preferred. One to two years of surveillance experience preferred. Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills. Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company. Gaming industry experience is preferred. The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.