SURVEILLANCE AGENT Position Available In Platte, Missouri

Salary Not Available
Position range in Kansas City, MO-KS Metropolitan Statistical Area $37k – $44k Per Year

SURVEILLANCE AGENT

PENN Entertainment, Inc.

Occupation:

Gambling Surveillance Officers and Gambling Investigators

Location:

Riverside, MO – 64150
Positions available: 1
Job #: 4439359291

Source:

PENN Entertainment, Inc.

Posted:

7/24/2025

Web Site:

www.pennentertainment.com

Job Type:

Regular, Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.
Work Onsite
Full Time Schedule
Full Time Job Type
Regular
Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.
Introduction … Overview We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities SUMMARY
Observe all casino operations via surveillance camera to ensure the protection of company assets. Observe and evaluate all procedures and regulatory requirements. Report and maintain video footage of any infractions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide friendly, fast, and helpful customer service through consistent practice and delivery of customer service to all guests and team members.
• Protect company assets by observing the activities of employees and customers via surveillance cameras.
• Review video surveillance footage on cases of patron/internal control disputes.
• Complete daily activity reports and note any pertinent facts.
• Monitor recording equipment and check equipment operation.
• Report all observed gaming violations, procedures, and criminal actions to appropriate authority in order to adhere to company reporting requirements.
• Notify appropriate person when infractions, cheating etc. are observed, including MGC agent on duty.
• Meet department uniform, appearance, and grooming requirements.
• Meet attendance guidelines of the job and adhere to regulatory, department and company policies.
• Keep work areas clean and free of safety hazards, debris, and litter.
• Perform all job duties in a safe and responsible manner.
• Comply with any reasonable request made by the Surveillance Shift Manager or Manager.

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Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or

EXPERIENCE

High school diploma or G.E.D. Preferably six months related experience and/or training.

LANGUAGE SKILLS

Ability to read and interpret documents such as internal controls, SOP’s, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts using basic math, including fractions and percentages.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Must be able to qualify for licenses and permits required by federal, state, and local regulations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabili
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