Verification Associate Position Available In Atlantic, New Jersey

Verification Associate 3.9 3.9 out of 5 stars Atlantic City, NJ • Hybrid work What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behaviour, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? Our Verifications Associate will be an integral part of our operations team reporting to the Verifications Management Team. The Verifications Associate will primarily provide verification of customer identification and review KYC information.

You will be responsible for:

Reviewing and approving Customer Identification Documentation in accordance with company policy. Reviewing KYC information for accuracy and in line with customer identification information. Performing review and documenting the support for clearing possible OFAC and watchlist matches on screening systems. Performing Enhanced Due diligence and reviewing affordability documentation including but not limited to source of income and source of wealth documentation when applicable What are we looking for? We are looking for an individual who has excellent written and verbal communication skills. The role is best suited for a candidate who thrives in a fast-paced, ever-changing environment with a passion for sports and gaming.

The ideal candidate will have:

Strong interpersonal skills Have a desire and willingness to learn, proactively maintaining awareness of policies and procedures while complying with Responsible Gambling and Regulatory requirements The ability to adapt to changing priorities and to thrive in a face-paced work environment Have strong computer, literacy and numeracy skills, and a keen attention to detail with the ability to multitask Previous experience in a customer verification, KYC or affordability / due diligence related role but this is not essential Computer skills: Microsoft Office Software including Outlook, Word, and Excel What’s in it for you? We offer our employees more than just competitive compensation.

Our team benefits include:

Competitive pay and benefits Flexible vacation allowance Start-up culture backed by a secure, global brand Opportunity to shape a responsible gambling strategy and create a safe, best-in-class customer experience for the Hard Rock Digital community Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)