Senior Security System Technician Position Available In Duval, Florida

Salary Confidential
Position range in Florida $40.50 – $65.55 Per hour Senior Security System Technician
Miller Electric Company

Occupation:

Information Security Analysts

Location:

Jacksonville, FL – 32216
Positions available: 1
Job #: 12475639

Source:

Employ Florida

Posted:

3/12/2025

Updated:

3/12/2025

Expires:

5/11/2025

Web Site:

Employ Florida
Onsite /

Remote:

Work onsite all of the time

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. HS 12 Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.
As an Application Engineer, you will be responsible for the troubleshooting and programming of Integrated Enterprise Security Systems. Examples of these include the following: Access Control, IP/CCTV, Intrusion, Intercom, and Wireless Systems, which may include hardware, software, and networking products. The ability to understand the scope of work and provide the required technical support. Managed services (MSP) experience is preferred. Application Engineers may connect to systems remotely or in person, attend client sites, and complete the required programming. The ideal candidate possesses strong communication and organizational skills to ensure smooth operations. This position is critical to enhancing customer satisfaction. As a part of quality control, the Application Engineer effectively manages assigned projects, clients, and service requests. This includes immediate engagement, proper customer communication, needed escalations, and required follow-up. Candidates shall have one of the following certifications to apply:
Genetec Certification
Software House Certification
Lenel Certification
Exacqvision Certification
Aviligilon Preferred additional relevant certifications:
CompTIA ( A+, Network +, Security +, Cloud+ or Server+ )
CISCO (Implementing and Operating)
Cybersecurity Basics
Microsoft Azure
Cloud Computing Fundamentals

JOB DUTIES/RESPONSIBILITIES

The Application Engineer is responsible for programming devices, network products, and configurations at customer sites and diagnosing and optimizing product performance. Ensures customer satisfaction by training field technicians and customers on systems.
Responsible for the overall administration of various service requests, timely completion of service reports, and the tracking of upgrade requirements for assigned customers.
Performs necessary services and remote diagnostics.
Provides operator training and ongoing support for customers.
Ability to delight customers by developing solid relationships and striving to exceed customer expectations.
Submission of expense reports, and weekly timesheets.
Acts as a customer liaison to relentlessly drive customer issues to resolution.
Consistently meets all performance goals.
Presents and always maintains a professional image.

EDUCATION

High School Diploma, GED, or Associate’s Degree

WORK ENVIRONMENT

Teamwork is required.
Ability to shift focus and prioritize work orders daily.
The AE may be required to provide on-call, after-hours support or work different shifts based on company needs. This may include nights, weekends, and holidays. Must have a valid driver’s license. Benefits
Retirement Savings Plan Medical, Dental and Vision
Life Insurance Short & Long-Term Disability Insurance Paid Vacation & Holidays Tuition Reimbursement Help for Employer Information. Opens a new window.