Lead Project Technician Position Available In Seminole, Florida
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Job Description
Description In this role, you will install, program, system start-up/check-out, certify, and customer train on assigned projects including small to large projects that vary in complexityAs a Security Technician, you are a part of a dynamic team that allows you to grow as the company growsInstalls, programs, test, repairs, and services a variety of non-routine systems and equipment which may include security, fire alarm & life safety, and/or building automationColleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfactionRefers only the most complex issues to higher levelsReads basic blueprints, schematics, manuals, and other specifications to determine installation procedures; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand toolsOperates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctionsWrites a variety of non-routine programs for systemsActs as “our customer’s best service provider” at all times thereby ensuring the company is the customer’s first choice for serviceConsults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty workMay advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvementsExecutes most of the technical aspects of multiple projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc.
Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlinesWorks closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope, and identifies ways to continuously improve customer satisfactionUsing technical knowledge, skills and experience, acts as a mentor to less experienced staffMay supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performancePerforms other duties and responsibilities as requested or required Skills access control, cctv, project coordination, Troubleshooting, Install, Customer service, Cable, Hardware, Service, schematic, blueprint reading Top Skills Details access control,cctv,project coordination Additional Skills & Qualifications You have a passion for providing world-class service to customers, colleagues and communitiesYou are a person of integrity with a commitment to growth, accountability and delivering resultsExceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being promptedSolid technical skills and experience fire alarm systems, and/or electronic security systemsSolid programming skills and proven ability to troubleshoot problems and look for solutionsTo be a self-starter and work well with minimal supervisionSolid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; solid math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.)Strong verbal, written and interpersonal communication skillsSolid organizational skills and the ability to handle multiple projects simultaneouslyAdvanced computer skills including familiarity with MS Office applications (Outlook, Word, Excel) and proficient in other relevant applicationsA valid driver’s license with a clean driving recordAbility to travel locally to jobsites on a regular basisMinimal overnight travel may be required
Education:
High School/GED or equivalent experience
Minimum Experience:
3-5 years relevantDrive Not CDL Experience Level Intermediate Level