Client Service & Operations Associate Classic Car Restoration Position Available In Western Connecticut Planning Region, Connecticut

Client Service & Operations Associate – Classic Car Restoration Legacy Overland Danbury, CT Job Details Full-time $36,000 – $40,000 a year 13 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications CRM software Sales Customer service Public speaking Lead generation Mid-level 3 years Driver’s License Presentation skills Client services Customer relationship management Sales experience (3-5 years) Auto restoration Communication skills Dealership experience

Full Job Description Overview:

High-end classic car restorations company is seeking a Client Service & Operations Associate to join our team full-time. This in-office role (typically Monday to Friday, 8am-6pm, with occasional additional hours depending on client needs) is ideal for someone with a strong interest in classic vehicles and proven experience in automotive client service or workshop role . You’ll be responsible for supporting client relationships, and various operational and logistics functions. A passion for vintage 4x4s and heritage motoring is essential, as is availability to represent the brand at regional Cars & Coffee events and other weekend gatherings .

Key Responsibilities:

Sales & Client Development Provide outstanding customer service by addressing client inquiries and resolving issues promptly. Negotiate terms and conditions with clients to ensure mutual satisfaction and successful outcomes. Collaborate with the build and creative teams to tailor updates for projects underway Draft and maintain client service reports throughout the restoration process, including preparing written work reports detailing the work performed, taking photos of projects underway etc Provide updates to clients and support exceptional service from contract to delivery Help manage communication between internal teams and clients Operational Support Collaborate with team members to streamline processes and improve client service delivery. Assist with parts research, sourcing, supplier coordination, and ordering Support the coordination of vehicle transports and deliveries Track project and logistics documentation and assist with internal process workflows Event Participation Represent Legacy Overland at regional weekend events (Cars & Coffee, enthusiast meetups, trade shows) Network with classic car enthusiasts and identify new business opportunities Capture and follow up on leads from event participation

Requirements:

Proven experience in customer service or a related field, preferably within a car dealership Effective public speaking abilities, comfortable presenting information clearly and confidently. Minimum 3 years of experience in car related business and/or client service roles Passion for classic cars , 4x4s, and vehicle restoration Strong interpersonal and communication skills (written and spoken) Goal-driven with a track record of achieving sales targets Detail-oriented, highly organized, and proactive Available to work Monday to Friday, 9:00-18:00 , plus evenings and weekends as required Driver’s license required Nice to

Have:

Existing network in the classic or luxury automotive community Experience working in or around vehicle restoration, collector car dealerships, or bespoke auto services Familiarity with CRM tools and logistics coordination

What We Offer:

A unique opportunity to be part of a fast-growing brand in the high-end automotive restoration space Base salary plus performance-based sales incentives Daily involvement in exceptional, handcrafted classic vehicle builds A collaborative and passionate team environment Opportunity to grow with a company committed to excellence and heritage craftsmanship If you have a passion for classic vehicles , love connecting with people, and are ready to roll up your sleeves in a hands-on, high-impact sales role — we want to hear from you.

Job Type:

Full-time Pay:

$36,000.00 – $40,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Schedule:

Monday to Friday Weekends as needed

Work Location:

In person