Automotive Care Advisor Position Available In Brevard, Florida

Automotive Care Advisor Prestige Volkswagen – 2.0 Melbourne, FL Job Details Full-time $70,000 – $120,000 a year 14 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Retirement plan Qualifications Automotive repair Management Auto estimating Customer service Greeting customers Mid-level Auto service management Automotive customer service experience Attention to detail Automotive service Automotive diagnostics Communication skills Mechanical knowledge Full Job Description Overview Prestige Volkswagen is seeking an experienced, knowledgeable and customer-oriented Automotive Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers seeking automotive services. Your expertise in auto service management and mechanical knowledge will be essential in providing accurate information and recommendations regarding vehicle maintenance and repairs. You will work closely with both customers and technicians to ensure a seamless service experience. Duties Greet customers and assess their automotive service needs. Provide detailed explanations of services, including oil changes, tire service, shocks and struts replacement, and other automotive repairs. Utilize your mechanical knowledge to recommend necessary repairs or maintenance based on customer concerns and vehicle diagnostics. Prepare accurate estimates for services required, ensuring transparency in pricing. Schedule appointments and manage the workflow within the service department to optimize efficiency. Communicate effectively with technicians to relay customer information and ensure timely completion of services. Follow up with customers post-service to ensure satisfaction and address any further questions or concerns. Experience Previous experience in an automotive service advisor role or similar position is preferred. Strong understanding of automotive repair processes, including auto estimating and dealership operations. Familiarity with various vehicle systems and components to provide informed recommendations. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to work in a fast-paced environment while maintaining attention to detail. A background in mechanics or auto service management is a plus, enhancing your ability to assist customers effectively. Join our team as an Automotive Service Advisor where your skills will contribute significantly to our commitment to exceptional customer service in the automotive industry.

Job Type:

Full-time Pay:

$70,000.00 – $120,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Shift:

10 hour shift

Work Days:

Rotating weekends Weekends as needed

Work Location:

In person