Automotive Service Advisor Position Available In Brevard, Florida

Automotive Service Advisor J & C Automotive Palm Bay, FL Job Details Full-time $50,000 – $85,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Qualifications Management Auto estimating Sales Customer service Shocks & struts Greeting customers Mid-level Auto service management Suspension Automotive customer service experience Attention to detail Sales experience (3-5 years) Automotive service Air brake Communication skills Mechanical knowledge Full Job Description Job Summary We are seeking a knowledgeable and customer-focused Automotive Service Advisor to join our team. The ideal candidate will act as the primary point of contact for customers, providing exceptional service and ensuring their automotive needs are met efficiently. This role requires a solid understanding of automotive systems and the ability to communicate effectively with both customers and technicians. Duties Greet customers promptly and professionally, assessing their automotive service needs. Provide detailed explanations of services required, including shocks struts, air brake systems, tire service, oil changes, and suspension work. Utilize mechanical knowledge to accurately estimate repair costs and timeframes for services. Manage customer interactions through effective communication, ensuring clarity in service recommendations. Maintain accurate records of customer interactions and service history. Collaborate with technicians to ensure timely completion of services while addressing any concerns or questions from customers. Promote additional services based on customer needs and vehicle condition, utilizing strong sales skills. Ensure a clean and organized service area to enhance customer experience. Experience Previous experience as an Automotive Service Advisor or in a similar role is preferred. Strong mechanical knowledge with the ability to understand auto estimating and service management processes. Familiarity with automotive systems including shocks struts, air brakes, tire service, oil change procedures, and suspension components. Excellent communication skills with a focus on customer satisfaction. Ability to work in a fast-paced environment while maintaining attention to detail. Join our team as an Automotive Service Advisor where your expertise will contribute to delivering outstanding service to our valued customers!

Job Type:

Full-time Pay:

$50,000.00 – $85,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off

Shift:

Day shift

Work Days:

Monday to

Friday Work Location:

In person