Automotive Customer Service Representative Position Available In Broward, Florida
Tallo's Job Summary: Rick Case Automotive is hiring an Automotive Customer Service Representative for their location in Davie, FL. The role involves engaging with customers through various channels, providing information on automotive products and services, and resolving any issues customers may have. The ideal candidate will have previous customer service experience, strong communication skills, and the ability to work in a team environment. The job offers an hourly pay rate starting from $16.00, plus monthly bonuses, along with benefits such as medical, dental, vision, 401K, and paid vacation. Apply now to join a company that values employee growth and development.
Job Description
Automotive Customer Service Representative 3.3 3.3 out of 5 stars 15700 Rick Case Honda Way, Davie, FL 33331 Job Overview Rick Case Automotive is seeking a dedicated and enthusiastic Automotive Customer Service representative to join our team. This role is essential in providing exceptional support to our customers, ensuring their needs are met with professionalism and care. The ideal candidate will possess strong communication skills and a passion for delivering outstanding customer service in the automotive industry. Here at Rick Case, we give you the tools, training and support you need to grow your career. Our dealerships are some of the top volume dealerships in the area and we’re continuing to grow and expand locations. With the support of a tenured management staff and ongoing expansion, we provide you with the opportunity to advance your career and exceed your professional endeavors. Apply today to see what it’s like to work at Rick Case Automotive Group!
What We Offer:
Team environment – everyone here wants and encourages others to succeed! Great benefits package includes medical, dental, vision, 401K and paid vacation! A company that is truly concerned about your growth and development Customer satisfaction is extremely important to us and it shows! Hourly pay
PLUS MONTHLY BONUS!
Responsibilities:
Engage with customers through various channels, including phone calls and emails, to address inquiries and provide information about automotive products and services. Maintain a high level of phone etiquette while managing inbound and outbound calls effectively. Assist customers with resolving any issues they may have encountered. Provide bilingual support to enhance customer experience for non-English speaking clients. Document customer interactions in the system to ensure accurate records of inquiries and resolutions. Collaborate with team members to improve service delivery and customer satisfaction.
Qualifications:
Previous customer service experience! Exceptionally strong interpersonal skills and communication, in-person and over the phone! Bilingual a PLUS! Positive mindset with high energy throughout the workday! Outgoing and friendly, especially while handling objections! Ability to problem solve to identify customer’s needs! Focuses on the customer’s needs! Eager to learn dealership best practices and advance customer service skills! Proficiency with Microsoft Word, Excel, and various CRM tools! Drive to hit objective based goals set by management team! Submit your resume or apply at rickcasecareers.com
Job Type:
Full-time Pay:
From $16.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Shift:
8 hour shift Day shift Morning shift
Work Location:
In person
