Automotive Service Advisor Position Available In Broward, Florida

Automotive Service Advisor I-Tech Complete Auto Care Hollywood, FL Job Details Full-time $20 – $50 an hour 7 hours ago Qualifications Bilingual Automotive sales Service writing Spanish Oil change Mechanic experience Sales Customer service English Mid-level Driver’s License Vehicle maintenance Automotive service Air brake Communication skills Mechanical knowledge Full Job Description Job Summary We are seeking a knowledgeable and customer-focused Automotive Service Advisor to join our team. The ideal candidate will serve as the primary point of contact for customers, ensuring their automotive needs are met with professionalism and expertise. This role involves coordinating service appointments, advising customers on necessary repairs and maintenance, ordering parts, communicating with the technicians, and providing exceptional customer service throughout the service process. Responsibilities Greet customers promptly and professionally, assessing their automotive needs. Schedule service appointments and manage the workflow in the service department. Communicate effectively with customers about vehicle maintenance, repairs, and costs. Provide detailed explanations of services performed, including oil changes, tire services, air brake inspections, and other vehicle maintenance tasks. Collaborate with service technicians to ensure timely completion of repairs while maintaining high-quality standards. Maintain accurate records of customer interactions and service history. Follow up with customers post-service to ensure satisfaction and address any concerns. Stay updated on automotive technology trends and product knowledge to provide informed recommendations. Skills Strong customer service skills with a focus on building relationships. Mechanical knowledge related to vehicle maintenance and repair processes. Experience in automotive sales or a background as a mechanic is preferred. Familiarity with oil change procedures, tire services, air brake systems, auto body repair, and general vehicle maintenance. Excellent communication skills to effectively convey technical information to customers. Ability to work collaboratively in a fast-paced environment while managing multiple tasks. Join our team as an Automotive Service Advisor where your expertise will help us deliver outstanding service to our valued customers!

Job Type:

Full-time Pay:

$20.00 – $50.00 per hour Expected hours: 40 – 50 per week

Shift:

8 hour shift

Work Days:

Monday to Friday Weekends as needed

Work Location:

In person