Automotive Service Advisor (Bilingual) Position Available In Broward, Florida

Automotive Service Advisor (Bilingual) Broward Auto Repair Fort Lauderdale, FL Job Details Full-time $15 – $20 an hour 6 hours ago Benefits On-the-job training Employee assistance program Employee discount Opportunities for advancement Flexible schedule Referral program Qualifications Bilingual Service writing Spanish Automotive repair Service writer experience (1-2 years) Auto estimating Sales Customer service No experience needed English Auto service management Driver’s License Sales experience (1-2 years) Vehicle maintenance Automotive service Organizational skills Computer skills Customer support Phone etiquette Automotive diagnostics Cash handling Communication skills Dealership experience Mechanical knowledge Entry level Under 1 year Full Job Description Overview As an Entry-Level Automotive Service Advisor, you will be the first point of contact for customers. You’ll assist with scheduling appointments, explaining recommended services, and ensuring a smooth and professional experience. This is a great opportunity for someone passionate about cars and customer service who is ready to start a career in the automotive field.

MUST BE BILINGUAL SPANISH AND ENGLISH SPEAKING REQUIRED

Duties Greet customers promptly and professionally, assessing their automotive service needs. Upsell additional services based on customer needs and vehicle condition. Manage service appointments efficiently, ensuring timely completion of work. Maintain accurate records of customer interactions, service history, and transactions. Handle cash transactions and process payments securely. Collaborate with technicians to relay customer concerns and ensure quality service delivery. Follow up with customers post-service to ensure satisfaction and address any further questions or concerns. Greet customers in a friendly, professional manner Gather customer concerns and accurately document vehicle issues Schedule service appointments and manage daily workflow Communicate with technicians to determine recommended services Present maintenance and repair recommendations clearly and honestly Provide estimates and explain invoices to customers Maintain contact with customers throughout service visits Answer phone calls and respond to inquiries Ensure customer satisfaction before, during, and after service Qualifications Excellent customer service skills with the ability to communicate effectively with diverse clientele. Experience in cash handling and transaction processing. Ability to upsell services while maintaining a focus on customer satisfaction. Knowledge of vehicle maintenance practices and the ability to transmit technical information clearly. Strong organizational skills with attention to detail in managing service records. Strong communication and interpersonal skills Positive attitude and willingness to learn Interest in the automotive industry Ability to work in a fast-paced environment Basic computer and phone handling skills Join our team as an Automotive Service Advisor and contribute to providing outstanding automotive care while enhancing your career in the automotive industry.

We Offer:

On-the-job training – no prior experience required Growth and advancement opportunities Friendly and supportive team environment Full-time hours and competitive pay Exposure to a variety of automotive repair and customer service practices

Job Type:

Full-time Pay:

$15.00 – $20.00 per hour Expected hours: 40 per week

Benefits:

Employee assistance program Employee discount Flexible schedule Referral program

Shift:

8 hour shift Day shift No nights People with a criminal record are encouraged to apply Ability to

Commute:

Fort Lauderdale, FL 33319 (Preferred) Ability to

Relocate:

Fort Lauderdale, FL 33319: Relocate before starting work (Preferred)

Work Location:

In person