Automotive Service Writer/Advisor Position Available In Broward, Florida

Automotive Service Writer/Advisor Superior Exotics Team Pompano Beach, FL Job Details Full-time Estimated:

$42.6K – $65.2K a year 1 day ago Benefits Paid time off Qualifications Service writing Automotive repair Management Sales Customer service Data entry Computer skills Phone etiquette Communication skills Entry level

Full Job Description About Us:

Superior Exotics Team is the premier auto repair facility in the area, committed to delivering top-tier service and building lasting relationships with our customers. We are looking for a highly motivated and customer-focused Service Advisor to join our dynamic team. If you have a great attitude, a proactive approach, and a passion for excellent customer service, we want you to be part of our growing team!

Job Description:

This is a great opportunity to work at a leading auto repair facility! As a Service Advisor, you will serve as the main point of contact between our customers and our repair team. You will assist customers with their automotive needs, provide accurate estimates, follow up on repair progress, and ensure all aspects of the service experience exceed customer expectations. In addition, you will play a key role in handling various administrative tasks, including data entry and phone inquiries.

Key Responsibilities:

Greet and assist customers in a friendly, professional manner. Listen to customer concerns and communicate their automotive issues clearly to technicians. Provide accurate service and repair estimates to customers. Recommend additional services based on the customer’s vehicle needs and condition. Manage the repair process and ensure timely job completion. Follow up with customers on their vehicle status and any additional work required. Maintain accurate records of customer interactions, service details, and repairs. Handle customer complaints or concerns professionally and resolve them effectively. Answer phones, schedule appointments, and follow up with customers. Perform data entry and ensure accurate customer and repair records are maintained. Maintain a clean and organized work environment. Be proactive, responsible, and take ownership of tasks and customer interactions.

Qualifications:

Previous experience in an auto repair shop or as a Service Advisor is preferred, but not required. Strong communication and interpersonal skills. Excellent customer service skills and a positive attitude. Proactive, responsible, and detail-oriented. Strong computer skills, including experience with service management software. Excellent phone etiquette and ability to handle customer inquiries. Data entry experience and ability to maintain accurate records. Knowledge of automotive repair services and terminology is a plus. Ability to multitask and work in a fast-paced environment. Ability to work Monday through Friday. How to

Apply:

If you are passionate about providing exceptional customer service and are ready to join a premier auto repair facility, we would love to hear from you! Please submit your resume along with a brief cover letter explaining why you would be a great fit for the Service Advisor role at Superior Exotics Team.

Job Type:

Full-time Benefits:

Paid time off

Shift:

10 hour shift

Work Days:

Monday to

Friday Work Location:

In person