Car Wash Customer Service associate Position Available In Hillsborough, Florida

Car Wash Customer Service associate Personal Pitstop Express Tampa, FL Job Details Full-time $17 an hour 21 hours ago Benefits Flexible schedule Qualifications CDL B Sales Passenger Endorsement Motorcycle License

CDL A CDL

Driver’s License Non-CDL Class C Customer support Entry level

Full Job Description Job Description:

As the sales associate, you will be the first point of contact for our customers. You will provide excellent customer service, assist with product and service recommendations, drive sales, and ensure a high-quality experience for every customer.

Specifics:

Customer Engagement and Support Welcome customers with a warm friendly smile. Identify customers’ needs and recommend an appropriate car wash package based on their needs. Be able to provide detailed information regarding our packages, what they offer, and the benefits. Address and resolve customer complaints or issues effectively and professionally. Follow up with customers to ensure their satisfaction with the service received. Sales Be able to maintain capture rate at 12% or better Promote our car wash memberships and packages Operational Tasks Assist with maintaining the cleanliness and organization of the facility.

Fundamental Responsibilities:

Provide a friendly, warm, and inviting environment by making eye contact, smiling, and greeting all members and retail customers as they arrive. Welcome every customer as a winner and see if they would be interested in joining our membership. Communicate with retail customers to identify their needs and answer questions about different wash packages with the intention of selling the highest tier monthly memberships Be able to explicitly describe all the different chemicals in our wash packages. Promote annual passes and upgraded membership packages to existing members with the intention of building the highest tier club member base. Build familiarity with club members and ensure maximum customer satisfaction while consistently meeting daily and monthly sales goals. Follow established guidelines and procedures when performing any services including but not limited to: Inspecting vehicles for potential damage or hazardous items Maintaining a clean work environment Assisting in cleaning the facility

Qualifications:

Ability to work flexible hours, including weekends. This job involves being outside with physical activities such as standing. Reliable transportation required. Capability to lift moderate weights. Willingness to work in all weather conditions. Ability to work with a sense of urgency.

Job Type:

Full-time Pay:

$17.00 per hour

Work Location:

In person