Automotive Customer Service Representative Position Available In Lee, Florida

Automotive Customer Service Representative Savage Consulting Solutions Inc Cape Coral, FL Job Details Full-time $47,873 – $52,141 a year 2 days ago Qualifications Sales Customer service Mid-level High school diploma or GED Sales strategy Automotive diagnostics Leadership Communication skills Time management Full Job Description As an Automotive Customer Service Representative at Savage Consulting Solutions Inc, you will be the first point of contact for our valued customers, playing a key role in their overall experience. Whether assisting with sales, key cutting, or key programming, you will provide expert guidance and hands-on support to ensure each customer receives the best possible service. As an Automotive Customer Service Representative you play an important role in building trust, resolving concerns efficiently, and delivering tailored solutions that meet the needs of a diverse customer base. Beyond daily interactions, the Automotive Customer Service Representative position offers exciting opportunities for growth into management, where you can mentor and manage a team, develop sales strategies, and contribute to the company’s ongoing success. If you’re looking for a career that combines technical expertise, customer engagement, and leadership development, this is the perfect opportunity for you! Automotive Customer Service Representative Responsibilities Sales & Customer Service Speak with customers face-to-face, delivering a friendly professional experience Develop and execute effective sales strategies to maximize revenue Close sales effectively while ensuring compliance guidelines Follow up with customers to ensure satisfaction and encourage repeat business Deliver exceptional customer service while handling key-related inquiries Key Cutting & Programming Program, cut, and duplicate car keys and remotes for a wide range of vehicle makes and models Diagnose and repair issues related to automotive key and entry systems Troubleshoot and resolve key-related problems quickly and effectively Stay updated on latest automotive key technology and software Manage and organize inventory of key blanks, equipment, and tools for optimal efficiency Maintain and calibrate all key-cutting and programming equipment to ensure precision and reliability Management and Leadership Development Establish sales targets, create training sessions for new hires, and assess team performance to drive ongoing growth and success Work closely with upper management to develop and implement strategies that improve customer satisfaction and streamline operations Build and maintain strong relationships with customers and team members, fostering a culture of excellence, collaboration, and continuous improvement Automotive Customer Service Representative Requirements Customer service, sales, or support experience preferred, especially in the automotive industry, but not required High School diploma or equivalent Proficiency in key cutting and programming is a plus; training provided for those eager to learn Strong communication and interpersonal skills to engage effectively with customers and team members Reliable, integrity-driven work ethic with a positive attitude Effective time management and organizational skills to handle multiple tasks efficiently

Job Type:

Full-time Pay:

$47,873.00 – $52,141.00 per year

Shift:

Day shift

Work Location:

In person