Truck Service Advisor Position Available In Miami-Dade, Florida

Truck Service Advisor Hgreg Trucks Medley, FL Job Details Full-time $17 – $18 an hour 2 days ago Benefits 401(k) Qualifications Spanish Customer communication Automotive repair Management Multitasking Sales Customer service Automotive parts management English Auto service management Automotive repair industry experience (1-2 years) Sales experience (1-2 years) Automotive customer service experience Working in the automotive repair industry Automotive service experience (1-2 years) Automotive service Organizational skills Computer skills Automotive service record keeping Communication skills Commercial vehicle Entry level Full Job Description Overview We are seeking a dedicated and knowledgeable Service Advisor to join our team. The ideal candidate will act as the primary point of contact for customers, providing exceptional service and support throughout their automotive repair experience. This role requires a strong understanding of automotive services, excellent communication skills, and the ability to upsell services effectively. If you have a passion for customer service and a background in automotive repair, we encourage you to apply. Responsibilities Greet customers promptly and professionally, ensuring a welcoming atmosphere. Assess customer needs by listening attentively and asking relevant questions regarding their vehicle issues. Provide detailed explanations of recommended services, including brake repair, tire service, and general automotive repairs. Manage service appointments and maintain accurate records of customer interactions and vehicle service history. Collaborate with technicians to ensure timely completion of services while maintaining high-quality standards. Upsell additional services based on customer needs and vehicle condition. Handle customer inquiries and resolve any concerns or complaints effectively. Stay updated on industry trends and new products to provide informed recommendations. Qualifications Previous experience in auto/truck service management or as a Service Advisor is preferred. Excellent sales skills with the ability to upsell services effectively. Exceptional customer service skills with a focus on building lasting relationships with clients. Ability to communicate technical information clearly to customers without mechanical backgrounds. Familiarity with automotive or commercial vehicle diagnostic tools and equipment is a plus. A background as a mechanic or in automotive repair is advantageous but not required. Strong organizational skills with the ability to manage multiple tasks efficiently. Join our team as a Service Advisor where your expertise will contribute to delivering outstanding customer experiences in the automotive industry!

Job Type:

Full-time Pay:

$17.00 – $18.00 per hour Expected hours: 40 per week

Benefits:

401(k)

Shift:

8 hour shift

Work Days:

Every weekend

Language:

English (Required) Spanish (Required) Ability to

Commute:

Medley, FL 33166 (Required)

Work Location:

In person