Automotive Service Advisor Position Available In Orange, Florida

Automotive Service Advisor Sloan’s Automotive Orlando, FL Job Details Full-time $65,452 – $71,733 a year 7 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Professional development assistance Opportunities for advancement Qualifications Customer service Driver’s License Communication skills Entry level Full Job Description About Sloan’s Automotive At Sloan’s Automotive, we pride ourselves on delivering exceptional automotive repair and maintenance services with honesty, transparency, and professionalism. As a top-tier locally trusted auto repair shop, we’re committed to exceeding customer expectations and building lasting relationships. We are looking for a friendly, detail-oriented, and customer-focused Service Advisor to join our team. Job Summary The Service Advisor serves as the liaison between customers and our automotive technicians. This role involves understanding customer vehicle concerns, scheduling service appointments, providing cost estimates, and ensuring all repairs are completed to satisfaction. The ideal candidate has excellent communication skills, high-level multi-tasking abilities, automotive knowledge, and a passion for delivering outstanding customer service. Key Responsibilities Greet customers promptly and courteously in person or by phone Listen carefully to customer concerns and accurately document vehicle issues Provide clear explanations of recommended repairs and maintenance Prepare and present estimates and obtain necessary approvals Schedule service appointments and manage daily service flow Communicate with technicians to relay vehicle concerns and monitor job progress Keep customers informed on status updates and follow up after service Ensure all work is completed to satisfaction before vehicle delivery Maintain accurate service records and documentation Handle customer questions, complaints, or issues with professionalism Qualifications Basic knowledge of automotive systems and repair terminology Excellent communication and customer service skills Proficient with computer systems and the ability to learn new systems quickly Ability to multitask and work in a fast-paced environment Valid driver’s license What We Offer Competitive pay Health, dental, and vision insurance 401k with Company Match Paid time off and holidays Ongoing training and professional development Friendly, supportive team environment Opportunities for advancement within the company

Job Type:

Full-time Pay:

$65,452.00 – $71,733.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Professional development assistance Vision insurance

Shift:

Day shift No nights

Work Days:

Monday to Friday No weekends

Work Location:

In person