Automotive Service Advisor Position Available In Palm Beach, Florida

Automotive Service Advisor Florida Fine Cars – 3.6 West Palm Beach, FL Job Details Full-time $55,000 – $77,211 a year 19 hours ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Employee discount Life insurance Qualifications Bilingual Service writing Sales Customer service English Automotive service Dealership experience Entry level Full Job Description The Service Advisor at Florida Fine Cars serves as a key point of contact between customers and the service department. This role plays a vital role in ensuring exceptional customer service experiences by effectively communicating vehicle service needs, providing accurate estimates, and coordinating service appointments. Responsibilities This role plays a vital role in ensuring exceptional customer service experiences by coordinating service appointments, effectively communicating vehicle service needs, and providing accurate estimates Greet and assist owners and associates professionally and courteously Gather vehicle information, service history and owner concerns Schedule service appointments Keeping the owners informed about the status of their vehicles and any recommended services

Repair Order Generation:

Write it right, generating accurate repair orders based on the owners needs Document vehicle information, services requested, and necessary parts Collaborate with service technicians and the parts department to facilitate repairs and parts procurement Maintain organized repair order records

Communication and Coordination:

Communicate effectively with the service department, parts department and other internal teams Coordinate workflow with technicians and parts for a streamlined service delivery Assist with vehicle check-ins and check-outs as needed Perform quality checks on completed work to ensure it meets dealership standards Verify that all work performed aligns with the repair order and customer expectations Address any discrepancies or concerns promptly Assist in administrative tasks related to the service department, including filing, data entry, and report generation Maintain organized records of service appointments, repair orders, and customer information The Service Advisor should be capable of performing typical office tasks, including standing, walking, sitting, lifting, and carrying The Service Advisor primarily works within the service department of Florida Fine Cars This role involves frequent interaction with customers and various weather conditions, such as rain, heat, and cold, when interacting with customers and vehicles 8 hour shift + Weekends as needed Other duties as needed

Job Type:

Full-time Pay:

$55,000.00 – $77,211.00 per year

Benefits:

Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance

Shift:

10 hour shift 8 hour shift

Work Days:

Monday to Friday Weekends as needed Ability to

Commute:

West Palm Beach, FL 33409 (Required) Ability to

Relocate:

West Palm Beach, FL 33409: Relocate before starting work (Required)

Work Location:

In person