Automotive Service Dispatcher Position Available In Palm Beach, Florida

Automotive Service Dispatcher Ed Napleton Automotive Group West Palm Beach, FL Job Details Full-time From $52,000 a year 17 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Employee discount Professional development assistance Flexible schedule Life insurance Qualifications Automotive repair Customer service 5 years Dispatching Computer skills CDK Senior level Communication skills Full Job Description The Ed Napleton Automotive Group is looking for our next Automotive Service Dispatcher located at West Palm Beach Hyundai, the Automotive Service Dispatcher isresponsible for scheduling and dispatching service repair orders to technicians. Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

Pay Plans above industry standard ($52,000+ per year – plus incentive bonuses) Family Owned and Operated- 90+ years in business! Medical, Dental, and Vision Insurance 401k and additional benefits Paid Vacation and Sick Time Discounts on products, services, and vehicles Growth opportunities

Job Responsibilities:

Planning, organizing, leading, and controlling the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the client Allocating technician and workshop time and resources to facilitate maximum productivity in accordance with policy and the technician skill level required Manage software dispatch systems and maintain customer relationships in the dispatch technicians Sets work priorities to consider repeat repairs or clients who are waiting Accurately estimate shop capacity and shop loading, and provide accurate reports upon request Review job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service consultant Provides customers with updates and builds positive customer relationships Ensure proper repair documentation, i.e., complaint, cause, and correction noted on every repair order with punch time for each operation.

Job Requirements:

5+ years prior automotive technician experience Hyundai experience preferred Excellent communication and customer service skills Proficient computer skills Ability to multitask in a fast-paced environment CDK experience preferred 18+ years of age or older to comply with the company driving policy We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. IND1

Napleton Automotive Group, Automotive Service Dispatcher, Service Dispatcher, Automotive Technician, Technician, West Palm Beach Hyundai, Hyundai, CDK Job Type:

Full-time Pay:

From $52,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance

Work Location:

In person