Automotive Service BDC Position Position Available In Polk, Florida

Automotive Service BDC Position Audi lakeland –

VW Brandon Lakeland, FL Job Details Estimated:

$35K – $44.4K a year 1 day ago Benefits Paid holidays Disability insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications CRM software Automotive service Communication skills Entry level Full Job Description Qualifications Prior Automotive Service BDC experience is ideal, but not needed 9:30 AM-6 PM Monday – Friday or 7:30-4:00 pm Monday – Friday 8:00 AM-4:00 pm Every other Saturday Strong communication and interpersonal skills Proficient in using CRM systems Friendly, energetic, and persuasive personality with a strong customer-first attitude Benefits Competitive compensation with performance-based incentives Health, dental, and vision insurance Long and Short-Term disability Life Insurance 401(k) retirement plan Paid time off and holidays Job Description As part of a rapidly growing team, the Service BDC Representative will contribute to the overall success of the service department by ensuring that customers feel valued and informed throughout their service experience Answer inbound service calls promptly and professionally Make outbound calls to follow up on service leads, appointment reminders, and missed appointments Maintain knowledge of dealership services, promotions, and customer loyalty programs Work collaboratively with service advisors and other dealership staff to ensure a seamless customer experience Meet or exceed daily call and appointment quotas as outlined by department goals We are an equal-opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic. “

Florida Drug-Free Workplace:

Pre-employment Drug Testing”