Automotive Service Advisor / Customer Service Rep | Weekends Off | Airline Position Available In East Baton Rouge, Louisiana
Tallo's Job Summary: As an Automotive Service Advisor / Customer Service Rep at Christian Brothers Automotive in Baton Rouge, LA, you will be responsible for guiding customers through the repair process, maintaining positive relationships, and ensuring customer satisfaction. Qualifications include a valid driver's license, proficiency in computer software, and previous experience in automotive customer service or sales roles. This position requires standing, walking, and occasional lifting. Join a locally owned and operated team with benefits such as weekends off, paid vacation, and ongoing training opportunities.
Job Description
Automotive Service Advisor / Customer Service Rep | Weekends Off | Airline 3.3 3.3 out of 5 stars 14455 Airline Highway, Baton Rouge, LA 70817
Company Description Christian Brothers Automotive Benefits:
Closed Every Weekend To Spend Time With Family & Friends Paid Vacation & Paid Holidays Healthcare Benefits Available On-Going Training & Career Advancement Employee Point Store Access –
Redeem Your Training Points For Awesome Swag & Rewards Continuous Training Available Through The CBA Flywheel Learning System Chaplain Care Support Available Weekly Team Lunches Locally Owned and Operated Employee Discounts Job Description Job Title:
Automotive Service Advisor /
Writer Location:
14455 Airline Hwy Baton Rouge
LA 70817
Job Overview:
As an Automotive Service Advisor / Customer Service Rep with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers. Service Advisors / Customer Service Reps have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: Greet every customer that enters our facility with hospitality and respect Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand Manage the store’s workflow in an effective and efficient manner Consistently and effectively sell our services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Communicate on the phone in a clear professional manner Build long-term relationships between the store, yourself and the customer Directs, coordinates, and participates in performing customer service activities Shuttle customers as needed in CBA branded vehicle Ensure that all repairs are performed to proper specifications. Work together as a team and assist other employees as needed. Other duties as assigned.
Qualifications Qualifications:
Current driver’s licenses Driving record acceptable to our current insurance carrier Proficiency in Windows based computer software and automotive store applications Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role
Physical Requirements:
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.) Occasionally lifting and carrying objects over 50 lbs. Keeping a brisk work pace in a high-volume environment Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation (“CBAC”) is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice “At-will” employment practices.
