Automotive Service Advisor Position Available In Forsyth, North Carolina

Automotive Service Advisor Crossroads Ford Of Kernersville Inc – 2.5

Kernersville, NC Job Details Full-time Estimated:

$24.8K – $32.7K a year 14 hours ago Qualifications Customer service Mid-level Driver’s License Computer skills 2 years Communication skills

Full Job Description Job Description:

Ensure that customers receive prompt, courteous, and effective service Serve as a liaison between technicians and customers Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Prioritize required services Ensure customer has a positive dealership experience Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Spend quality time building relationships with the customers

Job Qualifications:

2 years automotive experience, as well as a technical background, and typically have been in the business for 5 years or more Strong customer service skills needed 5 day work week Strong communication skills to deal with customers, employees and vendors Problem solver Must have strong references and proven CSI results Must have computer proficiency, Reynolds & Reynolds a plus Valid Drivers License and clean driving record Must consent to and pass a drug/background screen Professional appearance required Positive attitude, ambition, work ethic, professional conduct, high integrity, and dedication to personal improvement