Automotive Service Advisor Position Available In Forsyth, North Carolina
Tallo's Job Summary: The Automotive Service Advisor position at Honda of Salisbury in Winston-Salem, NC offers an estimated salary range of $53.2K - $91.2K a year. This entry-level role requires excellent customer service skills and the ability to communicate repair needs to technicians effectively. Responsibilities include greeting customers, upselling services, providing estimates, following dealership policies, and maintaining customer satisfaction. Benefits and opportunities for advancement are available.
Job Description
Automotive Service Advisor EasyCare Recruiting – 1.0
Winston-Salem, NC Job Details Estimated:
$53.2K – $91.2K a year 14 hours ago Benefits Opportunities for advancement Qualifications Customer service Entry level Under 1 year Full Job Description Automotive Service Advisor Honda of Salisbury Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service-someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs. Job Responsibilities Attitude is everything—greet service department customers promptly and courteously Listen to each customer and clearly articulate repair needs to techs Upsell recommended/additional services using low-pressure, high-integrity methods Provide accurate estimates of repair/maintenance costs Adherence to dealership policy on customer vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure that all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Requirements Experience preferred but not required Benefits Compensation is based on experience. Great benefits. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
