Automotive Service Advisor / Service Writer Position Available In Stanly, North Carolina

Automotive Service Advisor / Service Writer The Mechanics Tire & Auto 211 East Main Street, Locust, NC 28097 Are you a customer service-oriented individual who thrives in a fast-paced and fun environment? We’re hiring a service advisor! The Mechanics Tire and Auto is a growing, locally owned and operated, automotive tire and maintenance resource for customers in Stanly, Cabarrus, and Union counties. We currently have stores in Locust and Albemarle with a family environment and a great team of employees, and we are looking for our next team member. Responsible for greeting each customer at the front counter and listening to their needs. Answer phones to address customer concerns and schedule appointments. Educate each customer on services required and recommended for their vehicle. Write accurate repair orders to be given to technicians. Maintain an accurate record of all accounts and relevant financial information. Monitor inventory to regulate and ensure availability of required vehicle parts. Listen to client complaints and assist in addressing their issues and resolving challenges. Follow up with customers to obtain feedback and ensure they are satisfied with the service they received. Assist service manager and general manager with other administrative tasks. Salary +

Benefits:

Estimated $52,800-$68,000 combined compensation. $42,000-$50,000 base salary with weekly commission. Benefits include health insurance, dental insurance, vision insurance, life insurance, and more. Paid vacation and sick time. Employee discounted pricing.

Schedule:

Monday-Friday, 8am-5pm with no weekends. Desired Experience + Traits Customer service experience is preferred. Ability to take payments from customers in the form of cash, check, and credit card. Ability to work in a fast-paced environment. Detail-oriented personality. Ability to effectively communicate over the phone. Ability to use technology including a desktop computer, email, and digital chat functions. General automotive knowledge is preferred.

Job Type:

Full-time Pay:

$52,800.00 – $68,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Shift:

8 hour shift

Work Days:

Monday to Friday No weekends Ability to

Commute:

Locust, NC 28097 (Required) Ability to

Relocate:

Locust, NC 28097: Relocate before starting work (Required)

Work Location:

In person