Automotive Service Consultant Position Available In Union, North Carolina
Tallo's Job Summary: The Automotive Service Consultant role involves initiating automotive services and repairs, developing estimates, and maintaining customer records. Serving as a liaison between customers and technicians, ensuring clear communication. Salary and requirements depend on the hiring company.
Job Description
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.