Automotive Service Advisor Position Available In Wake, North Carolina
Tallo's Job Summary: The Automotive Service Advisor position at Crossroads Infiniti of Raleigh involves ensuring prompt, courteous service for customers, acting as a liaison between technicians and customers, and prioritizing required services. Qualified candidates should have 2 years of automotive experience, strong customer service and communication skills, as well as computer proficiency. A valid driver's license and clean driving record are required.
Job Description
Automotive Service Advisor Crossroads Infiniti of Raleigh 3910 Capital Hills Drive, Raleigh, NC 27616
Job Description:
Ensure that customers receive prompt, courteous, and effective service Serve as a liaison between technicians and customers Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Prioritize required services Ensure customer has a positive dealership experience Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Spend quality time building relationships with the customers
Job Qualifications:
2 years automotive experience, as well as a technical background, and typically have been in the business for 5 years or more Strong customer service skills needed 5 day work week Strong communication skills to deal with customers, employees and vendors Problem solver Must have strong references and proven CSI results Must have computer proficiency, Reynolds & Reynolds a plus Valid Drivers License and clean driving record Must consent to and pass a drug/background screen Professional appearance required Positive attitude, ambition, work ethic, professional conduct, high integrity, and dedication to personal improvement
