Fleet Service Writer Position Available In Wake, North Carolina

Fleet Service Writer State of North Carolina – Dept of Administration Wake County, NC Job Details Full-time $50,633 – $69,620 a year 10 hours ago Benefits Paid parental leave Paid holidays Health insurance Dental insurance Parental leave Vision insurance Retirement plan Qualifications EPA Type III Brake repair Management Customer service Mid-level Microsoft Office High school diploma or GED EPA Type II Electrical wiring Driver’s License Electrical experience EPA Universal Certification Automotive diagnostics 2 years Transmissions Full Job Description Description of Work

MAX SALARY FOR THIS POSITION IS

$69,620.00 Vehicle Equipment Repair Supervisor I (Working title: Fleet Service Writer)

NC Department of Administration Motor Fleet Management Recruitment Range:

50,633.00-69,620.00 This position is located at: 1915 Blue Ridge Rd Raleigh

NC 27607

Employment Incentives with NC State Government We value our employees and offer a variety of competitive and family-friendly benefits including: 12 annual paid holidays Health Insurance and Supplemental Benefits including Dental and Vision. NC State Retirement Plan Contact NCDOA and follow us on social media at https://ncadmin.nc.gov/contact. •Find t ips on How to Apply and learn more about our agency here : Join Our Team | NC DOA •Come Join Our Team! The North Carolina Department of Administration is seeking applicants for a Vehicle/Equipment Repair Supervisor I for our Motor Fleet Management division. This division is responsible for maintaining a State Fleet of passenger/cargo vehicles for purchasing, assigning, providing maintenance/repair, and monitoring and disposal of vehicles at the end of their life cycle. The division operates a fleet of 7,300 vehicles on a $37 million yearly budget. The division also monitors vehicle misuses, accidents, and vehicle preventive maintenance schedules using Fleet Best Practices and operates a Cabinet Member inventory of vehicle and trailer titles.

Key Responsibilities:

The primary purpose of this position is to interface between the driver and the garage. Schedules appointments, initiates and tracks work orders using a Fleet Information System (GMS) and assigns the work to the correct vehicle repair technician, this can be for preventive maintenance, vehicle inspections, minor/major repairs and handling driver emergencies. Tracks the progress of the technician and repairs, then contact the drivers when the work is completed. Diagnosing vehicle issues when they hear from the drivers, reviewing mechanical repairs and road test vehicles when needed. Performs inventory of vehicles on garage lot on a weekly basis. Assists Fleet Assignment with the preparation of vehicles for disposal. Ensures accurate Mechanic work order times in garage management system. Perform Employees Performance Reviews of four technicians. Advises Garage manager of operational deficiencies. Assist drivers with any other issues, like getting a loaner car while their vehicle is in the shop. Assisting Garage Manager with projects as required. Division/ Department Overview The Department of Administration serves as the business manager for North Carolina state government and provides leadership to state government agencies for the effective, efficient, economical and equitable delivery of services to the public. The department also provides assistance and services to several advocacy programs that serve diverse segments of the state’s population that have traditionally been underserved. The agency’s mission directs departmental efforts to: acquire, develop and maintain properties and facilities; create and operate an efficient system to purchase and dispose of goods and services to meet the needs of government agencies; provide excellent operational services to state employees; achieve fair and equitable opportunities and representation for various segments of the population that have special needs; and to provide administrative support to independent state government agencies. Knowledge, Skills and Abilities / Competencies

QUALIFIED APPLICANTS MUST SUBMIT AN APPLICATION THAT CLEARLY REFLECTS WORK EXPERIENCE THAT DEMONSTRATES ALL OF THE FOLLOWING

NOTE:

“See Resume” is not acceptable to show work history. Requires knowledge of vehicle repair such as brakes, air conditioning, engines, transmissions, and electrical wiring. Experience creating and monitoring work orders and tracking progress. Experience working with garage management software helpful. Phone, Microsoft Office Suite and excellent customer service skills required.

MANAGEMENT PREFERENCE

Knowledge of fleet management system. Proven ability to resolve issues and work with a team. Communicate effectively verbally/written with subordinate employees. Demonstrated ability to plan, assign and supervise the work of subordinate employees.

Other Requirements:

Valid NC Driver’s License with acceptable driving record. Out of State Applicants must have valid Driver’s License or acquire NC Driver’s License within 60 days of hire. Candidate must present proof of a valid NC Driver’s License and proof of an acceptable driving record. Individual must obtain a Vehicle Safety Inspection License, if not already certified, within 6 months of employment. Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details. High school or General Educational Development (GED) diploma and two (2) years of progressive experience in the repair of vehicles and/or equipment; or an equivalent combination of education and experience. Necessary Special Qualifications May require current certification by the EPA as a Type I, II, III or Universal technician as required by 40 CFR part 82, subpart F.. Supplemental and Contact Information •

PLEASE SUBMIT YOUR APPLICATION ON-LINE USING THIS WEBSITE

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CONTACT INFORMATION NC

Department of Administration Human Resources Management Office Attn:

Human Resources Specialist 325 N Salisbury Street Raleigh, NC 27699-1322

Phone:

984-236-0040

NOTE:

For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.