RV Service Writer / Parts Rep Position Available In Merrimack, New Hampshire

RV Service Writer / Parts Rep Bill’s RV Service Chichester, NH Job Details Full-time $22 – $26 an hour 1 day ago Benefits Paid time off Qualifications Service writing Automotive repair Auto estimating Sales Customer service Shocks & struts Struts Mid-level Auto service management 3 years Driver’s License Electrical experience Plumbing Service writer experience (3-5 years) HVAC Sales experience (3-5 years) Automotive service Organizational skills Customer support Phone etiquette Air brake Communication skills Dealership experience Mechanical knowledge Auto body repair Full Job Description Overview We are seeking a Dedicated and Detail-Oriented Service Writer / Parts Rep to join our Automotive Service Team. The ideal Candidate will act as a Liaison between Customers, Insurance Companies, Vendors, Service Technicians and other Team Members, ensuring that all Automotive/RV Repair needs are Accurately Communicated and Addressed. This role requires Strong Organizational Skills, a Passion for the Automotive/RV Industry, and the Ability to Provide Exceptional Customer Service. Duties Greet Customers and Assess their Automotive Service needs. Document Customer Concerns and Vehicle Issues Accurately. Prepare Detailed Service Estimates and Explain Services to Customers. Coordinate with Service Technicians to Ensure Timely Completion of Repairs. Schedule Appointments and Manage the Workflow of the Service Department. Follow up with Customers regarding their Vehicle Status and any Additional Services Needed. Maintain Accurate Records of Services Performed and Parts Used. Provide Information on Warranties, Service Contracts, and Promotions. Ensure a Clean and Organized Workspace for both Customers and Staff. Experience Previous Experience in Service Writing or a similar role within the Automotive/RV Industry is preferred. Familiarity with Auto Body Repair, Automotive Repair Processes, Batteries, and Tire Services is a plus. Knowledge of RV Components; Electrical, Plumbing, HVAC, Appliances, Air Brakes, Shocks, Struts, and a General Mechanical Knowledge will be beneficial. Strong Communication Skills is required to effectively interact with Customers, Insurance Companies, Vendors and Team Members. Ability to work in a Fast-Paced Environment while Maintaining Attention to Detail. Proficiency in using Computer Systems for Parts Ordering, Documentation and Scheduling. Join our team as a Service Writer where your Expertise will contribute to providing top-notch Automotive/RV Services while ensuring Customer Satisfaction.

Job Type:

Full-time Pay:

$22.00 – $26.00 per hour Expected hours: 40 per week

Benefits:

Paid time off

Shift:

8 hour shift

Work Days:

Monday to

Friday Experience:

Service Writer /

Parts Rep:

3 years (Required)

Work Location:

In person