Automotive Service Advisor Position Available In Genesee, New York

Automotive Service Advisor Ken Barrett Chevrolet Cadillac 229 West Main Street, Batavia, NY 14020

Job Title:

Experienced GM Dealership Service Advisor Location:

Ken Barrett Chevrolet Cadillac Batavia NY Job Type:

Full-Time.

Monday-Friday Salary:

Competitive base + commission (based on experience)

Benefits:

Health, Dental, 401(k),

Paid Time Off, Employee Discounts About Us:

Ken Barrett Chevrolet Cadillac, a progressive, mid-size General Motors new vehicle dealer has an exceptional opportunity for a conscientious, trustworthy Service Advisor with a strong work ethic. Located in Western New York, we have cultivated a very loyal customer base that expects to be treated honestly and fairly. We are currently seeking an Experienced Service Advisor to join our fast-paced, customer-focused team.

Position Overview:

As a Service Advisor, you will be the liaison between our valued customers and our service technicians. You will help customers understand the maintenance and repair needs of their vehicles while ensuring a high level of satisfaction throughout the service experience.

Key Responsibilities:

Greet customers in a professional, friendly manner-attitude is everything! Conduct vehicle walk-arounds and discuss service needs Listen to customers and clearly translate repair needs to technician Prepare accurate repair orders and cost estimates Attention to detail and multi-task is a must Communicate with technicians and keep customers updated on the status of their vehicles Handle minor customer complaints/concerns Recommend additional services based on vehicle inspection reports and manufacturer guidelines Follow up after service visits to ensure satisfaction and build long-term customer relationships Adhere to all GM and dealership policies and procedures Ability to be analytical and problem solve

Qualifications:

Minimum 2 years of experience as a Service Advisor, preferably at a GM dealership Strong knowledge of GM vehicles and GM Global Connect system Excellent communication, organizational, and sales skills Effective verbal and written communication skills Ability to work in a fast-paced environment and manage multiple priorities High school diploma or equivalent required; additional automotive or customer service training a plus Proven record of success in dealership service experience and a strong understanding of vehicle repairs and maintenance. Valid driver’s license and clean driving record

What We Offer:

Competitive compensation and bonus opportunities Ongoing training and certification support A team-oriented environment with strong leadership Opportunities for advancement within the dealership Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Health Screening, Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. All responses will be held in strict confidence. EOE. Please contact Service Manager Megan Wawrzynski, by phone 585-344-1000 or by email meganw@kenbarrett.com, to set up an interview.

Job Type:

Full-time Pay:

$44,000.00 – $60,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Shift:

Day shift

Work Days:

Monday to

Friday Work Location:

In person