Automotive Service Advisor (18 Job openings) Position Available In Greenville, South Carolina
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Job Description
Job Description:
Role:
Automotive Service Advisor (18 Job openings)
Location:
Greenville, SC Role Type:
Full time
Salary:
$55,000 Work from home/ Remote >
Only Monday & Friday Job Overview:
Training Period(Approx. 1 Month): Onsite every day
Post-Training:
Hybrid schedule:
In-office:
Tuesday through Thursday This position is upsellingcustomers to buy additional warranties on new car purchases. Thisposition provides support to agents, clients, and customers byadjudicating claims, providing claims status and resolving orescalating customer issues. The claims adjuster ensures properdocumentation, adjudicates per the terms and conditions of thecontract, utilizing available resources and meet scheduleexpectations informing management of any changes. AutomotiveService Industry Experience (
Required:
3 Years) Experience as aService Advisor, Parts Advisor, or Automotive Technician. Need Autoexperience with mechanical/technical expertise in vehicle repairsand service contracts. The role requires assessing warranty-relatedissues and knowledge of automotive diagnostics and repairs.
JobResponsibilities:
Handles claims related calls per work scheduleperforming within defined metrics Manages the car inspection whenclaim is over a certain amount or fraud Follows proper claimsprocedures as outlined in training and feedback provided by QA orSupervisor Master understanding of clients, agents, and contractterms and conditions Notify Supervisor of any claims in whichpossible fraud is suspected Participates in all training asrequired to perform the duties of the role
Job Requirements:
HighSchool Diploma or equivalent 3 years of experience withinAutomotive Service Industry > Required (Technician/Mechanic,Service Advisors, Parts Advisor) Must possess strong AutomotiveTechnical and Mechanical knowledge Must be able to successfullypass a background check
Company Benefits:
Auxiliary Medical,Prescription, Dental, and Vision Insurance Registered RetirementSavings Plan Long-Term Disability Insurance Life Insurance PetInsurance Paid Holidays and Paid Time Off Employee Referral ProgramEmployee Assistance Program Wellness Programs Paid CommunityService Opportunities Tuition Reimbursement Program OngoingTraining & Personal Development
