Service Advisor – Truck Care Position Available In Orangeburg, South Carolina
Tallo's Job Summary: Service Advisors at Love's Truck Care facilities play a crucial role in driving sales success through salesmanship and exceptional customer service. They manage service centers and work towards becoming Truck Care General Managers. The job requires 6 months of customer service or sales experience, a valid driver's license, and the ability to pass drug screenings. Excellent communication, interpersonal, and organizational skills are essential, along with physical demands such as standing, walking, and lifting heavy items. Love's Travel Stops and Country Stores offers competitive pay, benefits, and career development opportunities. Veterans are encouraged to apply.
Job Description
Req ID:
464206
Address:
3205 Five Chop Rd. Orangeburg, SC, 29115
Benefits:
- Fuel Your Growth with Love’s – company funded tuition assistance program
- Paid Time Off
- Flexible Scheduling
- 401(k) – 100% match up to 5%
- Medical/Dental/Vision Insurance after 30-days
- Competitive Pay
- Career Development
- Quarterly Bonus Program
- Hiring Immediately Welcome to Love’s!
Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department.
FUNCTIONS
Maintain a safe and clean facility. Greet customers, address vehicle service needs, and document issues. Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments. Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.
EXPERIENCE
Experience:
6 months in customer service or sales preferred.
Requirements:
Valid driver’s license with clean safety record, pass drug screening and medical exam as per regulations.
SKILLS AND DEMANDS
Excellent communication and interpersonal skills with a customer satisfaction focus. Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment. Strong organizational and multitasking abilities with attention to detail. Effective teamwork skills.
Physical Demands:
Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Our Culture Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply. Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture. The Love’s Family of Companies includes: Gemini Motor Transport, one of the industry’s safest trucking fleets.
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