Remote Customer Service Representative ? Facility Maintenance Services Position Available In Montgomery, Alabama
Tallo's Job Summary: ABCO Maintenance Inc. is hiring a Remote Customer Service Representative for their Facility Maintenance Services department. This full-time position offers a competitive salary of $18 an hour, with benefits including health, dental, and vision insurance. The role involves documenting customer issues, following up with clients, collaborating with teams, and managing client relationships.
Job Description
Remote Customer Service Representative ? Facility Maintenance Services
ABCO MAINTENANCE INC.
(BIC# 1854) – 3.0 Montgomery, AL Job Details Full-time $18 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance Qualifications Communication skills Entry level Full Job Description ABCO Maintenance is a Commercial Facility Maintenance and Construction company that has been serving the Tri-State area for over 35 years, operating 24/7. We are seeking a Remote Customer Service Representative to work in our Sales and Account Management Department. Why Choose ABCO? Competitive salary range : around $18 per/hour, depending on experience Weekly compensation Comprehensive benefits including Medical, Dental, Vision, and 401K Vacation and Sick time available The Remote Customer Service role will work in our Sales and Account Management Department to assist in day-to-day operations centered around Sales and Account management. The ideal candidate will have a fine attention to detail and comprehensive documentation skills, and well as an ability to proactively follow-up on customer feedback, issues, and resolutions. This position also requires the ability to build and maintain relationships with customers or potential customers, strong communication and decision-making skills, and the ability to collaborate across teams to ensure customer satisfaction.
Key Responsibilities Documenting Issues:
Accurately record any customer-related issues and work orders in the system.
Customer Follow Up:
Proactivily follow up with customers and key accounts to ensure their needs are met.
Team Collaboration :
Work closely with various teams to ensure seamless operations and customer satisfaction.
Client Relationship Management:
Build and maintain strong relationships with current and potential customers.
Evolving Duties:
Be adaptable as additional duties may evolve over time.
