Field Service Engineer – Remote/Raleigh, NC. Position Available In Wake, North Carolina

Field Service Engineer – RemoteRaleigh, NC. Field Service Engineer – RemoteRaleigh, NC.
locations
Raleigh, NC, United States of America
Home Office North Carolina
time type
Full time
posted on
Posted 2 Days Ago
job requisition id
R35638
Sartorius has an exciting opportunity for a dynamic, self-motivated professional to help make an impact within our Field Serviceanization supporting the Lab Essential portfolio of products such as water systems, balances, and analyzers. This position will be supporting customers, with the majority located in Raleigh, NC. The Territory includes NC, SC, VA, WV, and MD. with potential to travel to other states. The incumbent in this role will be a critical team member helping customers with installations, calibrations, maintenance, and repairs. If you want to expand your skill set while making a difference the biotechnology industry, then please read on.
What you will aplish together with us:
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safely manner and use field automation systems
Follow allpany’s filed procedures and protocols
Cooperate with technical team and information across theanization
Comprehend customer requirements and make appropriate rmendationsbriefings
Build positive relationships with customers
​

What Will Convince Us:

You havepleted an associate degree or certifications in engineering or military training and 5+ years of proven field service experience
Minimum 2 years of proven field service experience, including experience with the calibration of balances and moisture analyzers
Reside in or near Raleigh, NC.
Open to traveling up to 50% overnight
You are able to troubleshoot, test, repair, and service technical equipment with excellent mechanical, electrical, and IT skills You have a valid Driver’s License and Passport
You are proficient with MS Office software, including Outlook, Word and Excel

We Value:

You have the ability to work flexible shifts and adapt to changing work schedule
Lift items that weigh up to 55 lbs. Familiarity with mobile tools and applications
Excellent customer facing skills
Excellent driving record Self-starter and problem solver
Identification with our core values: Sustainability, Openness, Enjoyment
What We Offer
As a growing global life sciencepany, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:

Personal and Professional Development:

Mentoring, leadership programs, internal seminar offerings

Worklife Balance:

Paid vacation, sick time, corporate holidays andmunity service day; as well as flexible work schedules
Making an Impact Right from the

Start:

Comprehensive onboarding, including a virtual online platform

Weing Culture:

Mutual support, team spirit and international collaboration;munities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”

Health & Well Being:

Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.

Intelligent Working Environment:

Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan:

401 k (with generouspany match)

Flexible Spending:

HSA, FSA

(dependent care & healthcare spending), Transportation Commuter Account

Company Paid Benefits:

Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate

AdditionalOptional:

Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service
Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.
Please view equal employment opportunity posters provided by OFCCP .
#LI-remote
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their s in a dynamic global environment. Join our global team and be part of the solution. We are looking forward to receiving your application.
We look forward to receiving your application.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our , you may request a reasonable amodation to express interest in a specific opening. You can request reasonable amodation by e-mail at amodationrequest