Field Service Engineer – Albany NY Position Available In Queens, New York

Job Description:

Smart people. Smart ideas. Smart choice. A thriving environment for learning, innovation and growth. Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people’s lives. It is a place where you can learn, innovate and grow professionally. Transforming what’s possible with cars, aircraft, bridges, wind turbines and space-age materials — this is work we dream about as kids. At MTS, it’s a rewarding career path for talented individuals who are willing to work hard, think hard, and commit to solving complex and critical challenges for our customers around the world, many of whom are leaders in their respective industries. By joining MTS, you’ll have access to the latest tools and technologies, along with the support of colleagues who are passionate about their work. You’ll discover a dynamic culture of continuous improvement that extends to our people, one that offers numerous ways to expand your knowledge and advance your career. And because we are a global company, your work may also include world travel. Primary Objective To calibrate, maintain, install, troubleshoot, and repair complex computer-controlled servo-hydraulic and electro-mechanical test systems at a customer site. Learns and applies MTS technology and business. Major Areas of Accountability Manages customer base and business activities to optimize customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance. Diagnoses equipment problems to the major sub-sections of the system (i.e. controllers, hydraulics, data acquisition systems, transducers, grips, fixtures, etc.) Restores equipment operations. Performs calibrations relevant to assigned customer base independently. Coordinates and conducts installation and maintenance activities. Implements the operational requirements of the MTS Corporate and Field Service Quality System. Assists as requested to support service sales efforts by being knowledgeable of and understanding strategic goals relative to growth, margin and marketing. Maintains service documentation in requested format for all service activities delivered at customer sites as assigned. Manages all assigned assets according to company policy (i.e. automobile, financial instruments, and service equipment). Maintains current knowledge and training in MTS technology and products. Other duties and special projects as assigned. General Qualifications Experience in support and service. Good oral and written English communication skills. Basic MS-Office computer and software skills. Ability to work with high degree of personal discipline. Problem solving and analytical business skills. Willingness to travel. Must possess a valid driver’s license and able to obtain automobile/liability coverage. BS deg. in Mechanical/ Electrical Engineering or relevant subject with a minimum of 1-3 years relevant experience. AA(Vo-tech) degree in a technical field or equivalent military training with a minimum of 4 years relevant experience; or 8 years relevant technical experience.

Compensation Information:

$30.00 – $40.00 per hour, commensurate with experience and qualifications At ITW, we think and act like entrepreneurs. We embrace autonomy, make decisions and take ownership to create innovative solutions for our customers all over the world. ITW is a Fortune 200 global multi-industrial manufacturing leader. Our seven industry-leading business segments offer career development and learning opportunities in more than 50 countries across the globe. We’re committed to investing in our people and supporting their growth through unique and relevant development opportunities at each stage throughout the employee life cycle. Our decentralized, entrepreneurial culture empowers you to think and act like a business owner. We aspire for everyone to perform to their full potential and value the unique and diverse perspectives, experiences and ideas that make us better together. The ITW Business Model gives us the tools to focus on what’s most important, and we’re grounded in our values of Integrity, Simplicity, Trust, Respect and Shared Risk.