Field Service Technician Position Available In Broward, Florida

Field Service Technician
Our client is looking for a Field Service Technician for a 3-month contract in Fort Lauderdale, FL 33311. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration:

3 months
Required Skills & Experience
3+ years hardware repair hands-on experience (desktop, printers, PCs, POS, etc.) break-fix, use of power tools (e.g. drills,,)and familiar with the ticketing system. LaserJet break fix experience.
3 years plus of customer service experience Lexmark certifications and experience.
Experience with Lexmark printer break-fix and equipment installs, and HP Dell Lenovo.
Previous Field Service and/or Desktop, POS, printer Break/Fix experience
Excellent technical troubleshooting and customer service skills
Reliable transportation and clean driving record.
Personable as they will be interacting with a wide range of users and environments.
Able to work weekends, staggered or late shifts, possibly including evenings and/or weekends Able to work from a bent, crouched, or kneeled position.
Active driver’s license.
CompTIA A+
What You Will Be Doing
Driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.)
Running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer, but do expect printer, laptop, server, network, and other technology devices. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers.
Works under general supervision.
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
Maintain good customer focus meeting deadlines and service level agreements (SLAs)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:

10105282

Position Id:

783497