Field Service Technician Position Available In Duval, Florida

Field Service Technician General Dynamics Information Technology – 3.7 Mayport, FL Job Details Full-time $83,429 – $103,500 a year 1 day ago Benefits Paid jury duty Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Parental leave Qualifications Top Secret Clearance System administration Software troubleshooting 5 years TS/SCI Bachelor of Science Encryption Bachelor’s degree DoD 8570 SharePoint ServiceNow IT Senior level CompTIA Security+ Help desk

Full Job Description Type of Requisition:

Regular Clearance Level Must Currently Possess:

Top Secret Clearance Level Must Be Able to

Obtain:

Top Secret/SCI Public Trust/Other Required:

None Job Family:

Systems Administration Job Qualifications:

Skills:

Communications Security (COMSEC), Computer Hardware, Remote Support, Standard Operating Procedure (SOP),

Ticketing Systems Certifications:

None Experience:

5 + years of related experience

US Citizenship Required:

Yes Job Description:

Field Service Technician Mayport, FL Top Secret Security Clearance is required OCONUS Travel is required for this role Discover a career that is challenging, impactful, and mission-critical. Join our team as a Field Service Technician and make an impact on

SOUTHERN

COMMAND’s mission. While you help us advance the mission, we’ll help advance your career. We are seeking an individual that understands importance of customer service, is familiar with troubleshooting variety of technology centric issues and has a sense of urgency. Experience performing in a help desk capacity is very helpful to an individual in this role.

Description:

Provide desk side support to resolve hardware/software incidents and requests for end user’s IT assets within

DAO USSSOUTHCOM

Enterprise Networks. Install hardware/software security and functional updates to IT systems/assets. Assists in the administration of cloud-based Office productivity products (including Teams, SharePoint, Outlook, etc.). Perform basic preventive maintenance, upgrades, and troubleshooting on COMSEC equipment; executing encryption key loads to COMSEC equipment, as required. Support administrative COMSEC requirements, as required. Execute basic cabling (fiber and copper) tasks. Including cable tipping, labeling, runs, and mapping, in accordance with industry standards. Conduct onsite inventories of all

DAO USSOUTHCOM IT

assets. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites, as required to support the Doral Headquarters Enterprise Service Desk. Create and/or update standard operating procedures to execute all job functions. Provide draft diagrams of site topology and rack elevation. Document all work executed in

USSOUTHCOM IT

ticketing system (currently Service Now). Provide user training for self-help functions in ticketing system. Identify and provide potential areas for improvement. Maintains current knowledge of relevant technology as assigned. May require travel, must be open to OCONUS travel if necessary. Shift work may be required.

Education Required:

BA/BS or equivalent (education requirement(s) can be waived with equal number of years of relevant experience)

Experience Required:

5+ years of experience in IT related type of setting.

REQUIRED

Certifications:

DoD 8570 Level II Certified (i.e. COMPTIA Security+) Current workstation administrator certification:

MD-102 REQUIRED

Clearance:

Top Secret Clearance #armajobs #SCITES The likely salary range for this position is $83,429 – $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25% T elecommuting

Options:

Onsite Work Location:

USA FL Mayport Additional Work Locations:

Total Rewards at

GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans