Field Service Technician, Reactive Lead (Jacksonville) Position Available In Duval, Florida

Field Service Technician, Reactive Lead (Jacksonville) Cardinal Equipment Services – 1.0

Jacksonville, FL Job Details Full-time Estimated:

$56.5K – $77K a year 1 day ago Benefits Disability insurance Dental insurance Paid time off Employee assistance program Vision insurance Life insurance Qualifications 5 years Mid-level High school diploma or GED Driver’s License Electrical experience Plumbing EPA Universal Certification Computer skills Hand tools Communication skills Mechanical knowledge

Full Job Description Who We Are:

Cardinal Equipment Services remanufactures beverage dispensing equipment to include soda fountains, valves, bar guns, coffee brewers, and backroom equipment.

What We Offer:

Eligible full time Cardinal Equipment Services Associates can participate in our Total Rewards Program which includes:

Health, Dental, & Vision Insurance Paid Time Off Basic Life Insurance Employee Assistance Program Short-Term Disability Job Summary:

The Field Service Technician, Reactive Lead will provide support to the Cardinal Equipment Service Department performing essential mechanical duties and department functions. In addition, the Field Service Technician, Reactive Lead will be responsible for the training and development of junior level technicians with the expectation of expanding both capabilities and capacity. Persons in this role must be proven Subject Matter Experts (SME) on multiple beverage applications and possess the ability to effectively communicate, train and develop co-workers on a wide variety of assignments associated with – but not limited to beverage, ice, and water filtration installation, removal, repair, and relocation. This role will be responsible for providing and implementing actionable development plans to leadership as needed for the overall success of individuals, the team, and the department. Possess the ability to seek innovative methods to lead industry standards, driving effectiveness and cost-saving efficiencies whenever possible. Additional responsibilities include parts and equipment accountability, resource management, customer relations, job site surveys and working closely with customers and co-workers. This position will require flexibility to work various schedules and travel with overnight lodging likely. Travel will include domestic and international as required.

Key Duties and Responsibilities:

Hands-on Classroom Formal and Field Technical Training. Employee Assessment and Development Planning with Leadership. SME on Various Beverage Equipment Platforms. Parts and Equipment Accountability and Forecast Planning. Maintain positive customer and co-worker relationships. Record and account for billable time, parts and services related to work assignments. Position requires flexibility to work various shifts including days, nights, weekends, and travel as required to accomplish department goals and objectives. Book and schedule travel arrangement as required. Complete expense reports per guidelines Comply with all Company/DOT vehicle policies. Smith-System, Geotab, Lytx (Dashcams), etc. Adhere to company policies, guidelines, and safety requirements. Perform other related duties as assigned.

Skills and Abilities:

Ability to train, lead, motivate and develop junior level technicians Excellent communication skills, both verbal and written Basic computer skills Use of basic hand tools, electric and battery drills, and saws Ability to use refrigeration tools and equipment Ability to use a lift cart and ladder

Education and Experience:

High school diploma or GED required. Minimum of 5 years advanced beverage related mechanical service experience required. Remote Cooled, Hot and Frozen Beverage, Liquor, Wine, Draft Beer Advanced beverage related plumbing and electrical experience required. Ice maker installation and reactive service experience. Basic computer skills. Valid Drivers’ license and driving record within MVR policy guidelines. Valid Passport. EPA or Universal Refrigeration Certification.

Physical Requirements:

Moderate lifting, bending, climbing, and stretching.

Work Environment:

Customer accounts, training classroom, office, theme parks, cruise ships both indoors and outdoors Travel Potential – 25% Potential of working in tight and cramped spaces This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Cardinal Equipment Services reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed. Employment with Cardinal Equipment Services is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship. Cardinal Equipment Services is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.