Field Service Technician – Copiers Position Available In Palm Beach, Florida

Field Service Technician – Copiers Documax – 4.0 Boynton Beach, FL Job Details Full-time $20.63 – $22.85 an hour 2 hours ago Benefits Health insurance 401(k) Paid time off Professional development assistance Qualifications Printer and copier repair Schematics Software troubleshooting Equipment repair Field service Computer networking experience (1-2 years) Mid-level High school diploma or GED Driver’s License Computer hardware Computer networking Hand tools Communication skills Mechanical knowledge Service technician experience Full Job Description Overview As a Documax Field Service Technician, you are the frontline expert ensuring our customers’ office equipment runs smoothly. You represent our promise of fast, reliable service with a personal touch. This role combines hands-on technical skill with strong communication and a commitment to doing the job right. Key Responsibilities Perform installation, maintenance, and repair of Kyocera and related office equipment at customer sites Diagnose and resolve hardware, software, and network-related issues using schematics, tools, and testing procedures Communicate clearly with customers – setting expectations, providing updates, and ensuring satisfaction with each visit Manage van inventory, track parts usage, and follow warranty and return procedures Log all service activity, parts used, and customer interactions in real time using company systems Collaborate with partners to resolve complex technical problems when needed Stay current on training and contribute to a high-performing, service-focused team Requirements Proven experience in equipment repair and field service operations. Strong understanding of computer hardware and software troubleshooting techniques. Familiarity with computer networking concepts and practices. Proficient in reading schematics and technical manuals. Excellent mechanical knowledge with the ability to use hand tools effectively. Strong problem-solving skills and attention to detail. Ability to work independently as well as part of a team. Valid driver’s license, a clean driving record and willingness to travel to various job sites around southern Florida. Your territory will cover Southern Florida, with Orlando serving as your central home base. You’ll operate primarily from your company vehicle, which functions as your mobile office, allowing you to respond directly to customer needs across the region. We’re a fast-growing office equipment company with a reputation for responsive service, reliable solutions, and going the extra mile.

Job Type:

Full-time Pay:

$20.63 – $22.85 per hour Expected hours: 30 – 40 per week

Benefits:

401(k) Health insurance Paid time off Professional development assistance

Schedule:

8 hour shift Day shift Monday to Friday Application Question(s): Are you comfortable troubleshooting both hardware and basic networking or software-related issues? Please give a quick example. What types of printers and copiers have you worked with in the past? How many years of experience with E-automate software?

License/Certification:

Driver’s License and a clean driving record (Required)

Work Location:

On the road