Field Service Supervisor Position Available In Chatham, Georgia

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Job Description:

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LGGINDUSTRIALLGG INDUSTRIAL

is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.

We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.

Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visitwww.lggindustrial.com

ABOUT THIS

OPPORTUNITYRole ProfilePosition:

Field Service SupervisorJob Location:

Philadelphia, PAJob Type:

Full-TimeStatus:

Non-ExemptSummary of the RoleThe Field Service Supervisor is a hands-on leader who can manage activities related to the functioning of the field service team to meet or exceed customer expectations and to achieve team results and company goals while meeting operating revenue, growth, and service. In addition, the Field Service Supervisor establishes and maintains effective relationships with their staff, customer contacts, carriers and other vendors. Reports to Regional Field Service Manager.

Responsibilities

• Must maintain 100% commitment to safety policies and procedures
• Supervise staff, including training, setting expectations and daily objectives while holding team members accountable, including progressive discipline
• Plan, organize, direct, manage and evaluate all field service activities
• Good understanding of overall Quality process and documentation
• Communicate general and quality-related concerns to management/End User
• Provide onsite customer service and Directly interfaces with the customer to review the job prior to work starting to ensure everyone is on the same page and after the job is complete to ensure customer satisfaction
• Lead field service team on jobs and works along with team to perform conveyor belt installation with mechanical or vulcanized splice
• Understands tools and machinery applicable to the job
• Cross trains in our other departments (Hose fabrication and testing, instrumentation testing, valve automation, general warehousing
• Makes recommendations to management with respect to product and process improvement[]{style=”margin: 0px; padding:”}:::::::::