Field Service Technician Position Available In DeKalb, Georgia

Field Service Technician Watchtower Security LLC Atlanta, GA We are a rapidly growing national security and surveillance provider looking to hire a highly motivated individual to fill an immediate opening in our Service Department. Daily responsibilities include servicing company equipment on client sites, component replacement, and installation with frequent physical labor and ladder work. Our ideal candidate is comfortable multitasking in a fast-paced environment, works well with others, can work well without supervision, possesses strong customer service skills, has experience with low-voltage cabling, possesses basic networking skills, and has a strong understanding of computers. This position would be responsible for maintaining a territory surrounding Atlanta, GA.

Essential Job Functions :

Quickly and professionally respond to client sites to address assigned service tickets. Read and understand site and network maps. Locally troubleshoot client sites pertaining to network connectivity issues, malfunctioning equipment, or physical equipment damage. Identify and correct problems with cameras, computers, wiring, and other miscellaneous equipment. Install and service a variety of equipment including, but not limited to CCTV cameras (IP & analog), digital video recorders, switches, and radios. Running, fishing, and pulling cables while adhering to local codes, regulations, and standards. Coordinate with in-house service teams to coordinate in-site repair, cleaning, and equipment installation or replacement. Verify system functionality by testing equipment, connections, and signals using a laptop. Maintain detailed records by documenting work completed and updating tickets in real time Maintain and routinely update assigned equipment inventory. Comfortable using hand tools and climbing/multitasking on a ladder during site evaluation and repair. Perform physically demanding tasks, such as digging trenches to lay conduits and moving and lifting heavy objects and up to 90 pounds of material with or without assistance. Coordinate regularly scheduled maintenance of assigned vehicle.

Job Skills and Requirements :

Must possess 2 years of experience in low voltage/structured cabling. Knowledge of CCTV equipment including cameras and networking equipment preferred. Must have a valid driver’s license with a clean record. Must have basic networking knowledge. Must maintain a professional appearance. Must be able to work independently with minimal supervision, follow directions and meet deadlines. Enjoys hands-on problem-solving in a fast-paced work environment. Excellent time management, planning, and forward-thinking skills. Self-motivated with a positive and professional attitude. Excellent communication and listening skills. Strong team building, customer service, and interpersonal skills. Must possess good decision-making skills and be very organized and detail-oriented. Excellent communication skills and ability to take direction without misunderstanding work plan. For this position, Watchtower Security will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record