Field Service Technician Position Available In Mecklenburg, North Carolina

Field Service Technician 2.5 2.5 out of 5 stars Charlotte, NC 28216 DMT Solutions Global Corporation (d/b/a “BlueCrest”) offers products and services that enable clients to integrate all areas of print and mail into an end-to-end production environment. Our core products include high-speed, high-volume inserting equipment, customized sortation products for mail and parcels, software and high-speed digital color printing systems that create high-value, relevant and timely communications targeted to our clients’ customers. BlueCrest is a global, innovative market leader in the mail space. Although our manufacturing headquarters is based in Danbury, Connecticut, we are a global company with clients and team members in over 15 countries worldwide, including an expansive field service team comprised of over one thousand specialized field service technicians. We actively look for prospects who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. Have a high-level of ethics and commitment as well as being a self-starter If this sounds like you, then you may be a great fit for Bluecrest!

You are:

An experienced Electro-Mechanical Technician who may come from various fields such as business machine repair, Printer, Inserter, Sorter service experience, Tecnau equipment and or from the automotive repair industry with strong troubleshooting and repair skills who is energetic self-motivated with a positive attitude. You are committed to championing new ideas, strategies or concepts to ensure that the business is retained and the client is satisfied.

You will:

Proactively schedule and perform preventative maintenance Trouble-shoot customer reported problems. Proactively monitor, schedule, and prioritize tasks to maximize customer satisfaction Plan and perform equipment upgrades and new installations Manage a queue of calls to ensure that customers are contacted within the established guidelines, and that incidents are closed in a quality manner within the established guidelines. We will Provide the opportunity to grow and develop your career Offer an inclusive environment that encourages diverse prospective and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization. Our Team Our Bluecrest team offers a full range of inserters, sorters, software and production printers that enable the creation of high-impact, color customer communications, including bills, statements, marketing offers and compliance documents. We provide digital solutions so organizations can create the right relationships with the right customers.

Job Type:

Full-time Pay:

$25.00 – $30.00 per hour Expected hours: No less than 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Tuition reimbursement Vision insurance

Schedule:

8 hour shift Monday to Friday Application Question(s): This is a field service role, servicing the Charlotte metro area. Is this acceptable? We reimburse you for the use of your own vehicle for this role. We pay for wear and tear, mileage and fuel. Is this acceptable? Ability to

Commute:

Charlotte, NC 28216 (Required)

Work Location:

In person