Sprinkler Service Technician IV Position Available In Wake, North Carolina

Job Description:

Build your best future with the Johnson Controls team As aglobal leader in smart, healthy and sustainable buildings, ourmission is to reimagine the performance of buildings to servepeople, places and the planet. Join a winning team that enables youto build your best future! Our teams are uniquely positioned tosupport many industries worldwide. You will have the opportunity todevelop yourself through meaningful service work and learningopportunities. We strive to provide our employees with experience,focused on supporting their physical, financial, and emotionalwellbeing. Become a member of the Johnson Controls family andthrive in an empowering company culture where your voice and ideaswill be heard – your next great opportunity is just a few clicksaway! What we offer Competitive Hourly Rates Paidvacation/holidays/sick time Comprehensive benefits packageincluding 401K, medical, dental, and vision care – Available dayone Encouraging and collaborative team environment Dedication tosafety through our Zero Harm policy Check us out!:https://youtu.be/pdZMNrDJviY What you will do Receive se rvicecalls from Service Resource Center, including a brief descriptionof equipment/system malfunctions. Contact customer representativeand ascertain equipment/systems problems. Perform service andrepairs on sprinkler systems for commercial, industrial, andresidential applications. These include but are not limited to wet(steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.

Follow prescribed troubleshooting procedures and refer to technicalmanuals, part manuals, change notices and bulletins, modificationnotices, etc., to diagnose and repair equipment. Read and interpretblueprints, diagrams, submittals, specifications software/systems,programs, schematics, and operational product manuals. Exhibiteffective customer service skills by consistently communicatingwith the district staff and customers to ensure complete customersatisfaction. Electronically complete Service Acknowledgements withproper coding and obtain customer’s signature. Participate in ascheduled On-call rotation. Perform other duties as assigned. Whatwe look for 5 years of documented experience in FireSprinkler/Suppression industry Experience in reading andinterpreting blueprints, submittals, and operational/productmanuals High School Diploma or equivalent required Must be willingto travel. Ability to follow verbal and written instructionsCapable of performing physical labor to include carrying and movingequipment and tools up to 50-70 lbs. Able to work in unusual andsometimes difficult position such as climbing ladders, scaffoldingand high lift equipment up to 40 feet, working within ducts, crawlspaces, above ceilings, etc. Ability to work flexible hoursincluding weekends to meet customer requirements Able toparticipate in an on-call rotation schedule Overnight travel willbe required Demonstrate a high level of customer service Maintaintruck inventory to ensure timely response to customer needs Abilityto adhere to, implement, and always follow safety guidelines andprocedures. Strong organizational skills, positive attitude, and anability to learn quickly Possess a valid driver’s license anddriving record that meets company requirements Able to pass apre-employment background and drug test Preferred NICET LevelII