Field Service Technician Position Available In Strafford, New Hampshire

Field Service Technician Formax 1 Education Way, Dover, NH 03820 Are you ready to join a growing company that truly values its people? If so, you have found the perfect spot! Formax, based in New Hampshire, has over 35 years of experience delivering top-tier document automation and data security solutions through a nationwide reseller network. Learn more about our innovative products at www.formaxdirect.com . We’re currently hiring a Field Service Technician to join our technical service team. This Full-Time position is based in Dover, NH and includes regional travel. You’ll be responsible for completing preventative maintenance on customer equipment, performing break/fix work, tune-ups, installation, and repair of industrial heavy mailing equipment primarily located in print shops throughout Massachusetts and the surrounding areas. Company provided vehicle and tools. Some of the equipment being worked includes machines manufactured by Formax, Kirk-Rudy, Mailcrafter, Bell and Howell, Bunn, Fellins, Mosca, Postmatic, and Samuel. We are looking for a high-energy results driven service technician who’s not afraid to get their hands dirty! Ready to Apply? Submit your application today to schedule an interview and experience our company culture firsthand! We’re excited to meet candidates who are eager to grow and succeed with a great team behind them. We are willing to provide on the job training if you have the basic skills listed below. What you bring to the table: Valid driver’s license with a good driving record Mechanical and electrical experience required Experience with repairing large mailing equipment is a plus Ability to read and understand service and parts manuals Strong verbal communication and basic computer skills Excellent customer service skills for both in-person and phone interactions Strong troubleshooting and diagnostic abilities Problem-solving, decision-making, and analytical skills Willingness to use an app-based system for job tracking and parts ordering Ability to work independently and as part of a team Capability to build strong client relationships based on trust and loyalty

Key Responsibilities:

Perform preventative maintenance on customer equipment. Complete break/fix work, tune-ups, installation and repair on large mailing machines. Diagnose issues and provide customer support on-site and via phone Track jobs and parts using an app-based system

Benefits:

Health, Dental and Vision Insurances PTO (paid time off) Paid Holidays Monday-Friday Schedule 401(k) retirement plan Flexible Spending Account (FSA) Dependent Care Account (DCA)

Preferred Experience:

Equipment repair: 4 years Customer service: 2 years

Job Type:

Full-time Benefits:

401(k) Company car Dental insurance Flexible spending account Health insurance On-the-job training Paid time off Referral program Tools provided Vision insurance

Schedule:

Day shift Monday to

Friday Experience:

Customer service: 2 years (Preferred) Equipment repair: 4 years (Preferred) Mechanical troubleshooting: 1 year (Required)

Electrical:

1 year (Required)

Work Location:

In person