Depot Technician Position Available In Delaware, Pennsylvania

Depot Technician 2.4 2.4 out of 5 stars 1 Raymond Dr, Havertown, PA 19083 Interested in a new career path? Or, maybe you are looking to grow and expand your current technical skills? Opportunity awaits you if you have a willingness to learn. The lottery industry, is experiencing rapid growth resulting in available opportunities for individuals willing to learn new technology, work in a fast-paced environment, and provide world class customer service. I•.

Position Summary:

• The Bench Technician I is responsible for the repair of the lottery terminals and their associated peripherals. The position provides technical support to the field, emergency field support with service calls, assisting with shipping and receiving, and providing parts inventory controls to the site in which they work. II. Responsibilities/Essential Functions Performs repair functions associated with the Lottery terminal and all associated peripherals under direct supervision. Provide technical assistance via phone and on-site support. Responsible for ensuring all equipment repaired at bench is reliable and all upgrades (ECO’s) are completed. Ensures that the field personnel are inventoried with an adequate terminal level. Ships defective boards, sub assemblies, and any other equipment in a timely manner. Ability to compile and analyze statistical information relating to field service efficiency. Assists in escalated situations where additional staffing is required in the field to help with service calls, bench repair, or special events. Performs warehouse shipping and receiving tasks. Provides inventory control of all terminal, peripheral, communications parts and consumables. Enters all repair data into Bench Repair database daily or as needed. Maintains an acceptable level of customer service. Helps to develop the diagnosing and repair capabilities of the field staff. Performs routine maintenance on company vehicle. Maintains an acceptable driving record in accordance with the motor vehicle safety policy. Performs additional duties and responsibilities as assigned. III . Position Requirements/Skills & Abilities An Associate’s Degree in related field or equivalent experience. Ability to communicate with all levels of personnel. Ability to work overtime. Ability to lift and move up to 100 lbs. Ability to push, pull, and maneuver heavy equipment in excess of 500 pounds. Intermediate computer software and hardware technologies. Must be able to navigate through Windows. Ability to quickly learn and understand new technologies. Benefits 10 paid holidays Paid vacation time immediately upon hire 40 hours of paid sick leave per year Paid birthday leave Medical insurance Dental insurance Life insurance 401(k) profit sharing plan Sign-on bonus Employment is contingent on passing a background check, physical, drug screen, and motor vehicle records check.

Job Type:

Full-time Pay:

$21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off

Schedule:

8 hour shift Day shift Monday to

Friday License/Certification:

Drivers License (Required)

Work Location:

On the road