Field Service Technician Position Available In Berkeley, South Carolina

Job Description:

Lincoln Electric is the world leader in the engineering, design,and manufacturing of advanced arc welding solutions, automatedjoining, assembly and cutting systems, plasma and oxy-fuel cuttingequipment, and has a leading global position in brazing andsoldering alloys. Lincoln is recognized as the Welding Expert™ forits leading materials science, software development, automationengineering, and application expertise, which advance customers’fabrication capabilities to help them build a better world.

Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2Bpublicly traded company (

NASDAQ:

LECO) with over 12,000 employeesaround the world, with operations in 71 manufacturing andautomation system integration locations across 21 countries andmaintains a worldwide network of distributors and sales officesserving customers in over 160 countries.

Location:

Remote -Location anywhere in the

United States Employment Status:

HourlyFull-Time Function:

Customer Experience Req ID:

26362 ? ? SummaryLincoln Electric is seeking a reliable, motivated, and hardworkingField Service Technician with a solid background in mechanical andelectrical systems, along with strong troubleshooting skills. Thisrole involves traveling to customer sites to perform equipmentcommissioning, conduct end-user training, troubleshoot issues, andensure optimal performance. When not in the field, the Technicianwill provide exceptional support via phone and email to assistcustomers remotely. At Lincoln Electric, we offer career growthpotential along with a competitive compensation package, includingbonus incentives, student loan repayment, tuition reimbursement,paid time off, paid holidays, a comprehensive benefits package(medical, dental, and vision), retirement plans, and much more.

What You Will Do Provide onsite training, commissioning, and repairof CNC equipment and related products with quality workmanship andstrong attention to detail. Provide technical support onsite or byphone for new and existing customers. Troubleshoot and define rootcause of failure as it relates to software, mechanical, andelectrical components. Complete detailed service event logs,including field and quality control reports. Create procedures anddocumentation for internal training and continuous improvement.

Partner with production personnel to ensure quality and continuousimprovement efforts as it relates to customer satisfaction. Supportsales by providing system application and specificationinformation. Work collaboratively across various business units andproducts. Willingness to cross-train and learn new products asneeded. Analytical and systematic approach to troubleshooting andrepairing electrical systems, wiring, and component failures in aproduction environment. Prioritize safe work practices daily andattend safety meetings as required; complete Job Safety Analysisforms for each job site visited. Complete all travel and expensereports in a timely manner. Assist the technical support group withcustomer service by calling and emailing customers with technicalissues; create and close cases in Salesforce using LogMeIn 123 orTeamViewer for onboard access to troubleshoot customer issues.

Perform general duties as assigned and assist in other areas asworkload requires. Required Experience and Education Associate’sdegree in Electronics Technology (or related field) or 3 years’relevant experience Commitment to travel 75% of the year throughoutNorth America (US, Canada, Mexico); 90% of travel is in the USCurrent and valid US Passport and driver’s license with a cleandriving record and reliable transportation Proficiency readingelectrical schematics Ability to use a handheld volt/amp meterExperience working with and troubleshooting 3-phase andsingle-phase equipment Exceptional interpersonal, oral, and writtencommunication skills Experience with industrial tools/equipmentsuch as mechanical hand tools, power hand tools, etc. Customersupport experience Ability to function in a self-directedenvironment Experience with and basic understanding of pneumaticsProvide professional and courteous customer experience Strongcomputer literacy skills 3D Solid Modeling / CAD experiencepreferred. Previous work experience with CNC machines preferred

WORK ENVIRONMENT

While performing the duties of this job, theemployee is sometimes exposed to moving mechanical parts andvibration, airborne particles, and machine lubricants and chemicalsused in cleaning processes. The noise level in the work environmentcan be moderate to extreme. Ability to work in hot and humidclimates while wearing PPE. Ability to work in cold weather whilewearing gloves and PPE. Involves dirty work surfaces such as metalresidue and dust, grease, oil, and other elements typical toindustrial environments. Exposure to hot surfaces and material.

PHYSICAL DEMANDS

The physical demands described here arerepresentative of those that must be met by an employee tosuccessfully perform the essential functions of this job.

Reasonable accommodations may be made to enable qualifiedindividuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularlyrequired to talk or hear. The employee is frequently required tostand/walk on cement floors for extended time; use hands to finger,handle, grasp or feel objects, tools, or controls. The employee isfrequently required to grip and operate hand tools with a minimumof 50 in/lbs of force. The employee is frequently required to seefine components and possess manual dexterity to properly place andsolder these components. The position requires occasional lifting,pushing and pulling objects that weigh up to 75 pounds. LincolnElectric is an Equal Opportunity Employer. We are committed topromoting equal employment opportunity for applicants, withoutregard to their race, color, national origin, religion, sex(including pregnancy, childbirth, or related medical conditions,including, but not limited to, lactation), sexual orientation,gender identity, age, veteran status, disability, geneticinformation, and any other category protected by federal, state, orlocal law.