Field Service Technician, ATC Program – Maryland Position Available In Richland, South Carolina

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Field Service Technician, ATC Program – Maryland Your Rohde & Schwarz recruiting team is looking forward to receiving your application. Info
Stadt/Region Columbia (Maryland) (USA)Einstiegslevel Berufserfahrene, Berufseinsteiger•innenBeschäftigungsartRef. Nummer 12226 At Rohde & Schwarz, we provide our customers with extensive post-sales support, training, free technical support, and close personal contact from our engineers out in the field. Rohde & Schwarz USA’s critical infrastructure business unit is expanding and seeking talent with networking and software system integration experience. This opening is for a Field Service Technician to support our Air Traffic Control (ATC) programs. Strong candidates will have experience with IP-based voice communication systems, be goal oriented, and customer focused. The position is based in the

DC/MD/VA

area; however, a significant amount of travel will be required between our facilities in Frederick and Columbia, MD as well as customer sites throughout the US. Candidates must be a US person capable of receiving a U.S. Government public trust clearance.
Your tasks
Conduct on-site or in-house site surveys, installation and repair of equipment/systems to ensure it meets Rohde & Schwarz’ high standards of performance
Diagnose equipment malfunctions, perform repairs and complete preventative maintenance
Provide remote support to customers and complete service tickets in the ticketing system
Available to support a 24×7 on-call schedule together with a team, and respond to on-demand travel for service actions
Understand complex system architecture and apply that to diagnostic process
Read and interpret blueprints, specifications, and electrical schematics to ensure proper installation
Represent the company in a customer support role and is responsible for customer’s satisfaction with equipment and servicing
Accurately prepare daily logs and reports of work performed, including hours spent and inventory used for each assignment
Ability to work independently on moderately complex projects
Effectively communicate with customers in a professional business environment
Exciting insights into Rohde & Schwarz Our colleagues provide insider information about: Daily adventures and challenges
Our passionate team
The technologies behind the innovative projects and solutions
Your qualifications
4+ years of experience in systems repair, maintenance, and installation
Familiarity with ATC systems installation and service is a plus
Experience conducting site surveys
Hands on experience with electrical, mechanical and construction related projects
Understanding of IP Networking and network configuration principles
Basic understanding of RF concepts and devices
Excellent communication, time management, and teamwork skills
Ability to work independently on customer sites under high stress
Can effectively use standard professional software such as Microsoft Office products and ticketing systems
Ability to travel a minimum of 50%, primarily domestic travel with occasional international travel
Ability to travel on short notice
Ability to work outside standard working hours, on holidays and weekends
Must be capable of lifting up to 75 pounds.
Must demonstrate physical strength and stamina to perform various tasks, including but not limited to, loading, and unloading, operating equipment, and assisting in the transportation of various materials
Within commute distance of Columbia or Frederick MD and a major airport
In order to be considered, candidates must be a US person capable of receiving a U.S. Government public trust clearance.