Appliance Service Technician Position Available In Iredell, North Carolina

Job Description:

The CSC ServiceWorks Story:

We’re the leading provider ofcommercial laundry services, consumer services technology, andair-vending and EV solutions throughout the United States andCanada. Our Best-in-Class team of 2,500 dedicated professionals’benefit from work that’s steady (but never boring), time to enjoywhat matters, appreciation and rewards in return for hard work andaccountability, and support in growing a fulfilling career.

Overview:

Appliance Service Technician Monday – Friday 7:00am -4:00pm Our Appliance Techs provide mechanical repairs to washersand dryers at customer and client locations within their assignedregion. Appliance Technicians keep our machines running smoothly tomeet customer expectations or the need for repeated service needs.

The ideal candidate is someone who enjoys working independently andhas a very strong mechanical aptitude.

Service and Repair :

Perform diagnosis, troubleshooting, andrepair of appliances such as washing machines, dryers, andair-vending machines. Ensure that all repairs are carried outefficiently and in accordance with manufacturer guidelines andsafety standards.

Maintenance :

Conduct routine maintenance and preventativeservices on appliances to ensure optimal performance and extendtheir lifespan. This includes cleaning, lubricating, replacingworn-out parts, and adjusting settings as necessary.

Customer Service :

Interact with customers in a professionaland friendly manner, addressing their concerns and providingaccurate information regarding the repair or maintenance process.

Offer advice and recommendations on appliance usage, care, andmaintenance to prevent future issues.

Documentation :

Maintain detailed records of service calls,repairs performed, parts used, and any other relevant information.

Prepare service reports and update the internal database withaccurate and up-to-date information.

Parts and Inventory Management :

Monitor and manage inventorylevels of spare parts and tools. Order necessary parts andequipment to ensure the availability of required resources forefficient repairs and maintenance.

Safety Compliance :

Adhere to all safety protocols andguidelines while working with electrical systems and appliances.

Ensure personal safety and the safety of customers’ property duringservice calls.

Benefits & Perks:

Work Life Balance! 75% Employer Contribution to Medical, Dental, and Visioninsurance Health Savings Account with Employer Contribution Year-round Work & Paid Training Company Paid Life, Short-term, and Long-term DisabilityInsurance 401k with generous Company Match Paid Time Off (PTO) &

Holiday Pay Flexible Spending & Health Savings Account Employee Discounts:

Travel, Theme Parks, Home & Auto Insuranceand more! Education Reimbursement Program Paid employee Referral program What we’re looking for: Valid Driver’s License Ability to pass pre-employment screening Basic Plumbing and Electrical knowledge Previous experience in appliance repair or a related field ispreferred. Good interpersonal and communication skills to interact withcustomers effectively. Ability to work independently and manage time efficiently. Physical stamina and dexterity to handle and maneuver heavyappliances. Basic computer skills for documentation and communicationpurposes. Must be able to lift up to 75 pounds and will frequently workin a variety of environmental conditions (both weather andnon-weather related) Visit our Careers Website at to learn moreabout our available opportunities and the benefits of working forCSC ServiceWorks. CSC ServiceWorks is an equal opportunityemployer. Qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, nationalorigin, sexual orientation, gender identity, disability orprotected veteran status. CSC Service Works will comply with localand state laws regarding minimum wages, including requirementsspecific to cities, counties, and municipalities.